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A-1 Toyota
New Haven, CT
1,145 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,145 reviews
December 11, 2014
Always a smooth process As a graduate student I wanted to treat myself to a special gift. I googled car dealership in the New Haven area and A-1 popped up. This was my first As a graduate student I wanted to treat myself to a special gift. I googled car dealership in the New Haven area and A-1 popped up. This was my first stop in buying my first brand new car. The experience was smooth and no hassle whatsoever. A year later I still go for my checkups and it's like the first time all over again. The staff is phenomenal there!! They've always been welcoming with bright smiles and very engaging in conversations. They're always ensuring that I was comfortable even if your just waiting for an oil change. There is no other dealership like A-1 Toyota. I have and will continue to recommend this place to any and everyone. More
by tdobs1990
December 11, 2014
It doesn't get better than this! "User-friendly" is the best way I can describe my total experience with A-1 Toyota of New Haven. This was Customer service at its best! "User-friendly" is the best way I can describe my total experience with A-1 Toyota of New Haven. This was Customer service at its best! More
by A-1
December 07, 2014
Smooth and easy process This was our third purchase from A-1 and the second from Quincy Smith. Everything went smoothly and Quincy was a delight to deal with. He accommodated This was our third purchase from A-1 and the second from Quincy Smith. Everything went smoothly and Quincy was a delight to deal with. He accommodated my schedule. Despite being quite busy on the day of delivery, he spent all the time that we needed and we never felt rushed. He really is "truly exceptional." More
by PFB
November 28, 2014
Never a complaint My wife and I have purchased/leased a total of 7 cars from Quincy at A-1 and each experience has been ideal. From Paul in Finance to the service staff My wife and I have purchased/leased a total of 7 cars from Quincy at A-1 and each experience has been ideal. From Paul in Finance to the service staff, all the way to the guys who detail your car for delivery, every step of the way these individuals go above and beyond for you. We are incredibly happy with A-1 More
by bvitale1130
November 15, 2014
Sales experience The process was quick and painless. Quincy was always courteous, respectful, and pleasant to work with. Everything happened considering my schedule. The process was quick and painless. Quincy was always courteous, respectful, and pleasant to work with. Everything happened considering my schedule. Whatever I asked for was considered. Never did I feel pressured or confronted - a far cry from my experience with an A1 competitor. More
by Janetrusso
November 11, 2014
Another happy experience at A1 This was my 5th car purchase at A1 Toyota. That is not to say I particularly enjoy buying cars. I don't! Fortunately, Quincy Smith been there every This was my 5th car purchase at A1 Toyota. That is not to say I particularly enjoy buying cars. I don't! Fortunately, Quincy Smith been there every time and made the process straightforward, quick and even, at times, enjoyable. He was the same guy this time as he was the first time I met him 8 years ago. The entire staff at A1 is dedicated to the customer. And it helps to have a great product to sell and support. More
by Michael Ross
Employees Worked With
Other Employees :
Mary Jane Canetti, Angel Ramos, Michelle Tortora
November 03, 2014
New car love it! Quincy made me feel so welcomed and comfortable with the deal. I did not feel rushed or pressured in any way to get a new Corolla. The deal just made Quincy made me feel so welcomed and comfortable with the deal. I did not feel rushed or pressured in any way to get a new Corolla. The deal just made sense. I'm so happy with my lease deal. Everyone was very helpful and understanding. At first I second guessed myself but I'm now very happy with my choice More
by Ritapita
Employees Worked With
October 23, 2014
Experience is Superb This is my 5th Toyota I have obtained from A1. 10 years worth of great customer service and staff has rarely changed. Dependency, reliability like no This is my 5th Toyota I have obtained from A1. 10 years worth of great customer service and staff has rarely changed. Dependency, reliability like none other. More
by neida.d.garcia
October 23, 2014
Excellent experience This was a very good experience for us in buying a car. We basically knew what we wanted and explored the inventory online of many dealerships. A-! c This was a very good experience for us in buying a car. We basically knew what we wanted and explored the inventory online of many dealerships. A-! called and said that they had the exact car we were looking for and we purchased from them. Sunny was a very thorough and pleasant salesperson to work with. We liked him very much. He was knowledgabe and walked us through every step. We highly recommend him. Bob and Sylvia, Fairfield CT. More
by sylybee123
Employees Worked With
Sunny Dhawan
September 25, 2014
Pleasant experience. Danielle Taylor was extremely pleasant and knowlegable. This is my third auto from A-1 and I wouldn't go to any dealership but them! Al Pettit Anso Danielle Taylor was extremely pleasant and knowlegable. This is my third auto from A-1 and I wouldn't go to any dealership but them! Al Pettit Ansonia,Ct. More
by Al 99
Employees Worked With
Danielle Taylor
