A-1 Toyota

A stressful time made easy. The experience was a great. I was treated more like a friend than a customer. All available options mechanical and financial were clearly explained The experience was a great. I was treated more like a friend than a customer. All available options mechanical and financial were clearly explained without any pressure to purchase any additional items. I was more than comfortable with the entire experience. More

First Time Car Buyer It was a great experience. They was there for me as soon as I walked in. They answer every question I had & concerns. They were very friendly polite It was a great experience. They was there for me as soon as I walked in. They answer every question I had & concerns. They were very friendly polite & respectful. They helped me get the car I wanted & the way I wanted it. I could ask for any better help. Then what I got. Thanks Quincy Smith & Paul Wright!! More

Time for a new Toyota The last new car we bought was a 2003 Toyota 4Runner in Atlanta, GA, and after so many years of excellent quality/service, we decided to look at the n The last new car we bought was a 2003 Toyota 4Runner in Atlanta, GA, and after so many years of excellent quality/service, we decided to look at the new 4Runners. (For the record, this makes the 5th Toyota I've owned over the years starting with a used Celica in 1981.) Since we'd had service a few times at A-1 over the years, we dropped in to drive the new 4Runner. From the minute we walked in the door, it was like we were long, lost friends. To a person, they made us feel important from the first. Then, we found out that they are a no-haggle (and I mean no haggle) dealership, we were even more impressed! When we decided we wanted to drive the Highlander Hybrid, they didn't have one, so we went to another dealership to take a ride. This dealership (which will remain unnamed) was a "full" haggle dealership, and after a few hours, we finally struck a deal. Upon reflection, though, we realized that we liked everything about A-1 more, not to mention that they were closer to us. When we reached out to them, they were super kind once again. As it turned out, though, they could only essentially match the price from the other dealership (I think it was less than $200 in total deal, including a trade-in of our 2003 4Runner). Even though we decided to stick with the initial deal, we had barely walked back into our house when the general sales manager of A-1 called to tell us how unhappy his folks were that we didn't strike a deal. After putting their heads together, they figured out a way to save us about $200 more on the accessories we wanted, and they won our business. To a person, we enjoyed working with the team at A-1. And since we already knew their service department, it was a no-brainer. Oh, and we were close enough to this dealership to take advantage of their free shuttle whenever the car was in for the scheduled maintenance. All-in-all, we can't say enough about all of the folks we met with and dealt with at A-1. To us, there's no better Toyota dealer in the area! More

It doesn't get better than this! "User-friendly" is the best way I can describe my total experience with A-1 Toyota of New Haven. This was Customer service at its best! "User-friendly" is the best way I can describe my total experience with A-1 Toyota of New Haven. This was Customer service at its best! More

Always a smooth process As a graduate student I wanted to treat myself to a special gift. I googled car dealership in the New Haven area and A-1 popped up. This was my first As a graduate student I wanted to treat myself to a special gift. I googled car dealership in the New Haven area and A-1 popped up. This was my first stop in buying my first brand new car. The experience was smooth and no hassle whatsoever. A year later I still go for my checkups and it's like the first time all over again. The staff is phenomenal there!! They've always been welcoming with bright smiles and very engaging in conversations. They're always ensuring that I was comfortable even if your just waiting for an oil change. There is no other dealership like A-1 Toyota. I have and will continue to recommend this place to any and everyone. More

Smooth and easy process This was our third purchase from A-1 and the second from Quincy Smith. Everything went smoothly and Quincy was a delight to deal with. He accommodated This was our third purchase from A-1 and the second from Quincy Smith. Everything went smoothly and Quincy was a delight to deal with. He accommodated my schedule. Despite being quite busy on the day of delivery, he spent all the time that we needed and we never felt rushed. He really is "truly exceptional." More

Never a complaint My wife and I have purchased/leased a total of 7 cars from Quincy at A-1 and each experience has been ideal. From Paul in Finance to the service staff My wife and I have purchased/leased a total of 7 cars from Quincy at A-1 and each experience has been ideal. From Paul in Finance to the service staff, all the way to the guys who detail your car for delivery, every step of the way these individuals go above and beyond for you. We are incredibly happy with A-1 More

Sales experience The process was quick and painless. Quincy was always courteous, respectful, and pleasant to work with. Everything happened considering my schedule. The process was quick and painless. Quincy was always courteous, respectful, and pleasant to work with. Everything happened considering my schedule. Whatever I asked for was considered. Never did I feel pressured or confronted - a far cry from my experience with an A1 competitor. More

Another happy experience at A1 This was my 5th car purchase at A1 Toyota. That is not to say I particularly enjoy buying cars. I don't! Fortunately, Quincy Smith been there every This was my 5th car purchase at A1 Toyota. That is not to say I particularly enjoy buying cars. I don't! Fortunately, Quincy Smith been there every time and made the process straightforward, quick and even, at times, enjoyable. He was the same guy this time as he was the first time I met him 8 years ago. The entire staff at A1 is dedicated to the customer. And it helps to have a great product to sell and support. More

New car love it! Quincy made me feel so welcomed and comfortable with the deal. I did not feel rushed or pressured in any way to get a new Corolla. The deal just made Quincy made me feel so welcomed and comfortable with the deal. I did not feel rushed or pressured in any way to get a new Corolla. The deal just made sense. I'm so happy with my lease deal. Everyone was very helpful and understanding. At first I second guessed myself but I'm now very happy with my choice More