They really went above and beyond to help me get the car I wanted. This is my 3rd Prius from them and I have had great experiences every time.
This is my 3rd Prius purchase from A-1 Toyota and I've had an excellent experience every time. Quincy, my sales person, was extremely knowledgeable and pointed out many new features on the 2018 model that I might have overlooked otherwise.
"Positive experience with A1 Toyota"
I recently leased a Rav4 Toyota from A1 Toyota. I was very pleased with the experience overall. My salesperson, Quincy Smith, was very professional, courteous and helpful. He answered all my questions and was quite knowledgable regarding all aspects of the vehicle, leasing options, etc. He listened to my questions and concerns, understood my timeline, and did not pressure me with the "hard sell" which I really respected. Quicy spent a good amount of time familiarizing me with the car when it was delivered, and was very helpful from start to finish. Paul Wright in Finance was also very helpful and easy to work with. This is the second vehicle I have leased from A-1 and I will recommend the dealership to my friends.
"Good Experience "
- In n out
My family came in to see a specific car and Quincy did an excellent job getting us quickly to a test drive. We came in late in the day from a ways away and wanted to avoid a return trip to pick up the car. Quincy did a great job getting us through the process quickly, staying late to get the car ready, syncing my phone, etc.
"Quincy was Amazing!"
Quincy was immensely helpful in my selection and purchase of a new car. He was attentive to every last detail and answered all of my questions thoroughly. I highly recommend him and A-! Toyota!
"What a FANTASTIC experience we had at A1 Toyota!!"
- Alexis Wilcox
The people at A1 Toyota exceeded our expectations with their professionalism and cheerful countenances! We never felt harassed or harangued into buying anything. We felt honesty exuding from the people we spoke with; as there was no dancing around questions. At A1 the salesperson was very direct and unafraid to say, “I don’t know. I will let you know as soon as I find out.” The two other dealers we worked with either contacted us too much, the first one querying, “So are you going to buy the truck?” While the second dealer took such a long time calling back we felt like they didn’t want our business. A1 only called to provide answers to questions we asked them to research, as in prices on accessories. It’s not like I’ll need to buy another vehicle for 300,000+ miles, but if I DID, I’d certainly go right back to A1 Toyota!
Love our new Toyota! Quincy was awesome! Highly recommend him and A1 Toyota. Answered all of our questions, very knowledgeable and no pressure. This is our second vehicle we purchased at this dealership. Service department, especially Ken are the best!
"Outstanding customer service"
My first lease was ending in March 2018 and I was a little nervous on what to expect. A 1 Toytota and Quincy Smith were in contact with me way before my lease end to ensure all my questions were answered. Quincy was helpful as always and made the leasing of my 2nd car a smooth and comfortable experience. Quincy made sure all the Toyota programs were explained in detail and always gets you the best price deal. Thank you Quincy for your outstanding customer service.
Other Employees Tagged:
Paul Wright did the paperwork. Paul was very persistent and patient through some issues encountered during the process. He explained everything to me in detail and made me feel appreciated as a customer.
"Fantastic purchase experience"
This is my 3rd vehicle from A-1 Toyota. Each purchase has been nice experience and I haven't had any surprises when settling up. Mom and dad had purchased from A-1 also and we've enjoyed the sales and the service is great as well.
"Very Happy New Prius Owner"
- Prius Primer
The overall experience was wonderful! No price haggling, great value deal and no surprises at the closing. As out of state buyer there were many loops to jump through and Carlos had them all covered. Was able to register and title in PA remotely through A-1.
Car was detailed and spotless when I picked it up. Quincy explained and demonstrated all the features on the car and made sure I was knowledgeable before I drove away. Couldn’t be happier and I recommend A-1 Toyota