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A-1 Toyota

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A-1 Toyota

Name: A-1 Toyota
Address: 50 Amity Road, New Haven, CT, 06515, US
Telephone: (203) 389-1521
Rating: 4.9

4.9

897 Lifetime Reviews

50 Amity Road, New Haven, Connecticut 06515 Directions

Sales: (203) 389-1521

Service: (203) 387-6691

Parts: (203) 389-1521

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Excellent

99% Recommended

4.9

897 Lifetime Reviews

View 4 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota. The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven. In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location. The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew. Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many. In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara. Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990. A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin

897 Reviews of A-1 Toyota

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October 11, 2019

SALES VISIT - NEW

"On point, got all the info we needed. Staff is very nice"

- Wasan

Very professional staff, didn’t trash talk other dealerships or Brands. They focused on the positives that they offer. Sales guy that we dealt with was Amjad. He answered all of our questions and made sure that we got what we wanted. We had to stay 4 hours to try the cars, give info and set the deal. By the evening my husband and I were tired and hungry. Amjad went to the store next door and got us water and snacks! (The food stand closes in the evening). We only witnessed this act of kindness with the people of A1 Toyota in new Haven. He was not trying to sucker us to sign the deal with his nice act because we already were in the middle of it.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Amjad Alhajjali

5.0

Mustafa Alsamraie

5.0

Hatim Yousef

5.0

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Helpful 0

October 09, 2019

SALES VISIT - NEW

"Once again a great experience "

- PFB

This is the fourth time we have bought a car from A-1. Toyota which speaks for itself. We returned this time especially to work with Quincy Smith because we had such a good experience the last time. And as we expected, he was terrific to work with in all ways

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Quincy Smith

5.0

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Helpful 0

October 09, 2019

SALES VISIT - NEW

"Buying a 2019 Camry"

- Vaso

When I walked into A-1 Amjad was absolutely amazing to work with! I had a rough idea of what I wanted when I walked in and Amjad did all the rest. He was well informed and helped me get the car of my dreams. I never felt pressured to do anything I wasn't prepared for. He is one of the most friendly and well organized salesmen I have worked with in a long time. I will be back for sure!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Amjad Alhajjali

5.0

Paul Wright

5.0

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Helpful 0

October 08, 2019

SALES VISIT - USED

"Fast, friendly, and well organized."

- Jim

The A-1 team did a good job scheduling the test drive (Frank), explaining the benefits of the dealership, and taking care of paperwork and prep work promptly (Kevin). A thoroughly painless process very professionally handled. I would recommend the dealership to others.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Kevin Wright

5.0

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Helpful 0

October 07, 2019

SALES VISIT - NEW

"Always the best! "

- linda41566

Quincy has been our go to for cars as long as he has been there. Totally trust in him. He’s like a part of the family!!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Quincy Smith

5.0

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Helpful 0

October 07, 2019

SALES VISIT - NEW

"Awesome!"

- annamaria413

My family and I have been Toyota customers for many years. I have always been pleased with their professional level of customer service. I highly recommend A1 Toyota of New Haven. Quincy Smith is always wonderful to work with - he is friendly, professional, and reliable. He is our go-to guy at Toyota!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Quincy Smith

5.0

Frank Nieves

5.0

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Helpful 0

October 07, 2019

SALES VISIT - NEW

"The experience was very smooth and pleasant. "

- jemeni528

The experience over all was very smooth and pleasant. The sales person Quincy was awseome. The waiting area was cleaned and it also had a snack shop.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Quincy Smith

5.0

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Helpful 0

October 07, 2019

SALES VISIT - NEW

"Recommendation"

- bjden0266

We have dealt with Quincy and A1 for many years and also our service manager Ken Perron. They are all exceptional people. Everyone in the dealership is willing to help you. We really are enjoying our new RAV4 took it one week after buying to North Carolina and both tanks of gas mileage was 41 mpg, which we are really happy with. We live approximately six blocks from the Milford,Ct. Toyota dealer but really prefer dealing with A1 dealership get far better service and feel more like family. Quincy is number 1 salesperson in our book! Bob and Sherry

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Quincy Smith

5.0

Carol Mazzarelli

5.0

Ken Perrone

5.0

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Helpful 0

October 07, 2019

SALES VISIT - NEW

"Easy Peazy"

- kaywaites12

Quincy was the best salesperson I could have asked for. He was patient and understanding of my situation; he didn't pressure me at all into purchasing before I was ready. He was attentive and made sure that I got the vehicle of my dreams within my price range. Would 100000000% recommend his services at the New Haven A1 toyota.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Quincy Smith

5.0

Frank Nieves

5.0

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Helpful 0

October 05, 2019

SALES VISIT - NEW

"No Need to Stress When Buying a Car"

- lm

I can be very indecisive but working with Kevin, who is very informative and patient, helped me to make the right choice when purchasing a vehicle. Also, Paul's amiable disposition helped to calm my jitters as he repeatedly explained the financial aspect of the process.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Kevin Wright

5.0

Paul Wright

5.0

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Helpful 0

A-1 Toyota

Excellent

99% Recommended

A-1 Toyota Awards Awards

A-1 Toyota Hours Hours

897 Reviews of A-1 Toyota

"On point, got all the info we needed. Staff is very nice"

"Once again a great experience "

"Buying a 2019 Camry"

"Fast, friendly, and well organized."

"Always the best! "

"Awesome!"

"The experience was very smooth and pleasant. "

"Recommendation"

"Easy Peazy"

"No Need to Stress When Buying a Car"

Map and Directions to A-1 Toyota