ALM Hyundai West - Service Center

They were good and professional and got done with my car fast didn't take long. fast didn't take long. More

The staff is always friendly and helpful. They seek to make their customers happy and satisfied. They seek to make their customers happy and satisfied. More

Okay you were pretty good, as far as service centers are concerned. Mrs. Williams and Jameel were great. concerned. Mrs. Williams and Jameel were great. More

I had an appointment at 2 pm and my car was not finished until 4:30 pm. The service person should tell you when you arrive for your appointment if they are running behind and gave me the option if I wanted until 4:30 pm. The service person should tell you when you arrive for your appointment if they are running behind and gave me the option if I wanted to stay. The service team did not keep me informed throughout my appointment. I know people come for different things. I saw people come before me and leave before me and their service person kept them involved. I did not get the same treatment as other customers. I was highly disappointed. More

Everything was ok. My service advisor Daniel was very helpful and professional . .......................... Please leave me alone My service advisor Daniel was very helpful and professional . .......................... Please leave me alone More

They don't wash cars they service, they left an indicator light on without acknowledging it, they charged an additional fee, and they took a long time! light on without acknowledging it, they charged an additional fee, and they took a long time! More

Excellent customer service, would recommend to anyone. I love their service and breakroom. Mr. Lamont Smith was very good. I love their service and breakroom. Mr. Lamont Smith was very good. More

i think this dealership is amazing! They were all super kind and efficient. They also provided snacks while we waited ! They were all super kind and efficient. They also provided snacks while we waited ! More

Lamont was excellent. Everyone communicated with me the entire time. They found my issue and fixed it immediately free of charge! I am extremely satisfied. Everyone communicated with me the entire time. They found my issue and fixed it immediately free of charge! I am extremely satisfied. More

Ms. Williams did everything she could to accommodate me even when there was a surplus of customers. I appreciated that she checked on me throughout my wait. even when there was a surplus of customers. I appreciated that she checked on me throughout my wait. More