ALM Kennesaw

Rip off Oscar ripped me off for $80 cash for the second set of keys. Said there was none but that he had a "friend" who could make me a set for $80 and it had Oscar ripped me off for $80 cash for the second set of keys. Said there was none but that he had a "friend" who could make me a set for $80 and it had to be cash. This second key and fob had a used key that fit the truck! Obviously he had that key all along. Manager Keith did nothing to resole this. All the fluids were low, tranny, differentials and transfer case. Poor job of detailing if they did one at all. I did get a full gas tank. More

Go to Jim! Great car buying experience! I dropped by (without an appointment) on a Saturday afternoon with my wife and 6 year old son. The place was busy but Ji Great car buying experience! I dropped by (without an appointment) on a Saturday afternoon with my wife and 6 year old son. The place was busy but Jim came up almost instantly to ask if we had been helped. He was very organized, not pushy and super genuine. I know all the slimy and grimy sales tactics out there and he never stooped to that level. He was so pleasant and kid friendly too! My son loved him and got a kick out of showing him what Snapchat filters were while my wife and I discussed detail of the transaction. We ended up purchasing a 2015 Infiniti Q50 Hybrid Sport which was in pristine condition. This was a night and day experience from when we bought my wife’s Acura from a different dealership. We will be back and we will always work with Jim. More

Excellent customer service I had a wonderful experience shopping at ALM. My dealer was Darius. He was very professional and knowledgeable.From the beginning of my visit to the e I had a wonderful experience shopping at ALM. My dealer was Darius. He was very professional and knowledgeable.From the beginning of my visit to the end i was treated very well. No pressure to purchase or anything. I looked at the car I was considering to buy and Darius told me all about it as if it was his own car. He never made me feel pressured to make a decision. I eventually purchases the car. More

Maserati Ghibli sq4 Great experience today. We worked with Rico and he was a wealth of knowledge, never pushy, and fair. He went above and beyond to locate the car Great experience today. We worked with Rico and he was a wealth of knowledge, never pushy, and fair. He went above and beyond to locate the car we wanted and drove it personally to our city. More

Impeccable! Glenn & Andy were nothing short of professional, communicative, friendly and outstanding! I will be staying with ALM for all of my car purchases! TEN Glenn & Andy were nothing short of professional, communicative, friendly and outstanding! I will be staying with ALM for all of my car purchases! TEN STARS! More

Great experience! The dealership is very nice. Everyone was warm and welcoming. My dealer was Andy Sodipo. He's absolutely wonderful. Andy is knowledgeable, personable, The dealership is very nice. Everyone was warm and welcoming. My dealer was Andy Sodipo. He's absolutely wonderful. Andy is knowledgeable, personable, and patient. He made my experience a great one. More

Above and beyond from ALM Kennesaw Came looking for a good truck at a good price. When we arrived, we were greeted by Oscar. From the moment we got there, Oscar was very friendly, helpf Came looking for a good truck at a good price. When we arrived, we were greeted by Oscar. From the moment we got there, Oscar was very friendly, helpful, and overall a great person who helped us purchase our truck and honored the price we saw online. Oscar and Glen, the finance manager, both went above and beyond to help us get approved by the bank. We had a better experience purchasing my 2016 Dodge Ram 1500 than we did when purchasing my sisters car. It took less than 24 hrs to leave the dealership with my truck unlike my sister's car it over a week. I will highly recommend this dealership to anyone. More

Great job ALM Oscar was great! His knowledge and vibrant personality made my experience so much easier. He answered every question and even was able to give us his Oscar was great! His knowledge and vibrant personality made my experience so much easier. He answered every question and even was able to give us his opinion/suggestions on certain things which was greatly appreciated! I would definetly recommend Oscar. 5 stars for ALM Kennesaw!! More

Very professional, helpful and friendly. Saj was very accommodating, he made sure we had all of the information needed and even suggested a better financing deal which we received. Everyth Saj was very accommodating, he made sure we had all of the information needed and even suggested a better financing deal which we received. Everything was stress free from beginning to end. Great experience, a pleasure working with him. More

HORRIBLE. DO NOT PATRONIZE ALM KENNESAW ! ALM Kennesaw has a relaxed atmosphere. Salesmen greet you at the door/at your vehicle. Many vehicle options available. I was approached by salesma ALM Kennesaw has a relaxed atmosphere. Salesmen greet you at the door/at your vehicle. Many vehicle options available. I was approached by salesman Oscar J. Bryant whom I purchased my 2015 Mercedes-Benz C-300 with 36k miles from on or around 12/12/2017. Oscar is personable, however, obviously not thorough or very knowledgable about cars. When I revisited the dealership to address my bald front tires and brakes that continue to screech a couple of days post purchase he said "I don't work in service". I DO NOT suggest patroninzing ALM Kennesaw. I have visited ALM Kennesaw with issues WEEKLY since i've purchased the car a month ago. BRAKES:I asked about the screeching brakes when I test drove the vehicle. I was told by my salesman Oscar that the car was cold. I purchased the car, the screeching did not cease. ALM Kennesaw placed new brake pads and rooters on the vehicle recently. The screeching has NOT gone away. I took the vehicle to two Mercedes-Benz dealers (Buckhead and Autonation Marietta) on 01/16/2018, I was told the equipment placed on the vehicle is horrible/cheap, and is not compatible with the vehicle. I was told that the brakes will continue to squeal until compatible/more quality equipment is placed on the vehicle. TIRES: I was allowed to purchase a vehicle from ALM Kennesaw with BALD FRONT TIRES - I almost DIED. The original tires on the car were Pirelli which cost approx. $250 each reg. consumer retail. Brendan, ALM Kennesaw's service manager replaced all 4 of my tires with a brand called Accelera,which costs a purchasing consumer $200 for 4 total. Accelera tires are NOT at all comparable to Pirelli or to the Mercedes-Benz C300 that I purchased. After letting me drive off of the lot with a safety hazard vehicle, ALM Kennesaw did not have the decency to offer me a tire that was recommended for that vehicle or comparable to it. Instead the Brendan, the service manager ordered the cheapest tire that exists! He said that he would and has put Accelera tires on BMW and Maserati that ALM Kennesaw sell. MISC: I am to receive an SD card so that my navigation will work - I signed paperwork at ALM Kennesaw which states that ALM Kennesaw will purchase and provide a working SD Navigation card. I have now received 2 FAULTY SD Cards. I have had my vehicle over 1 MONTH. At the Mercedes-Benz Dealership I have had to get the following services: new batteries for both keys (even though ALM put "new batteries" in them), a new car battery, eco functions serviced, gas door replaced, driver sun visor light replace, ac/heat serviced, car sensors serviced I DO NOT Recommend purchasing a vehicle from ALM Kennesaw. More