
ALM Kia South
Union City, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very personable and friendly. Jawon went out of his way to ensure my needs ere met based on what I wanted out of an SUV and payments. He made it happen and did it with a smile. He Jawon went out of his way to ensure my needs ere met based on what I wanted out of an SUV and payments. He made it happen and did it with a smile. He was very patient and considerate. Would highly recommend him. More
Very friendly staff with a wide selection of choices of makes and models of vehicles. makes and models of vehicles. More
Service representatives are polite and expedient but repair time is lengthy with no comfort of waiting space for your service repair customers. It is a shame that your lack luster waiting room is shared repair time is lengthy with no comfort of waiting space for your service repair customers. It is a shame that your lack luster waiting room is shared with the priority of sales to new customers. Your old headquarters provided a room with a TV and DVD with movies, as well as mini snacks. It was comfortable and free of excess noise from sales people and traffic. The present waiting area is directly in front of the outside automatic doors constantly opening and closing with cold or hot air which is continually exposing to the waiting customers of service repair. This is an extreme discomfort for your waiting service customers with an average waiting time of 2-4 hours, event for a simple oil change. Your repeat customers should have the same customer satisfaction priority as your prospective customers. Word of mouth travels fast and nothing is better than a referral from a satisfied customer. The quality of service repair can certainly affect sales for future car purchases. More
I ordered a car from ALM to be delivered. When it arrived, I found out that the battery needed to be replaced. This is an EV, so it's nearly a $14k expense. Fortunately, the Kia warranty cove When it arrived, I found out that the battery needed to be replaced. This is an EV, so it's nearly a $14k expense. Fortunately, the Kia warranty covered this, but when ALM was confronted with this, they admitted to knowing about the faulty battery and selling it to me at full price anyway. I really wanted this to be a positive experience, but unfortunately it's the worst one to date. More
Chris & Travis, and everyone that I met at the front desk, were great! They were super patient with me, and Chris is the one to praise for allowing me to upgrade from my older BMW to my BRAND NEW KIA 20 desk, were great! They were super patient with me, and Chris is the one to praise for allowing me to upgrade from my older BMW to my BRAND NEW KIA 2022, and I couldn’t thank him enough! I love it! Chris truly yearns to make sure that his customer is well appreciated, and pleased with their end result. Great work! More
Just need to work more on communication. There is information that need to be relayed to customer There is information that need to be relayed to customer More