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ALM Kia South

Union City, GA

Overview
Employees
Reviews
Vehicles
4.2
5,197 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,197 reviews

June 30, 2021

This dealership made every effort to ensure that I was 100% satisfied. More

by KAJA.PLANER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
Other Employees : Emmanuel Walters
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Jul 01, 2021 -

ALM Kia South responded

Great to hear and thank you Jerry Howell general Manager

June 29, 2021

Customer service was amazing...glad I chose Kia, the service is too notch.... More

by angelanichols556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept, Tyrone Duncan
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Jul 01, 2021 -

ALM Kia South responded

Thank you very much Jerry

June 29, 2021

Customer service was great.i love this dealership. My next will be from here. More

by aimMCDOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember name
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Jul 01, 2021 -

ALM Kia South responded

Awesome news thank you Jerry

June 29, 2021

Clean atmosphere, friendly staff with great customer service, and a variety of inventory. More

by J Dixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw, Benjamin Rieves
Report | Print
Jul 01, 2021 -

ALM Kia South responded

Glad you enjoyed your service look forward to seeing you again. Jerry

June 28, 2021

Kia of Union City was wonderful . Chris Gantt was friendly and so easy to work with he was very attentive to my needs and made sure we were taking care of . More

by lfowler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Brown, Chris Gantt
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Jul 01, 2021 -

ALM Kia South responded

Delightful to wok with Chris, glad he took care of you Jerry

June 28, 2021

ALM provided quality customer service and my issue was quickly resolved. More

by mskayf83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
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Jul 01, 2021 -

ALM Kia South responded

Happy to help Jerry

June 27, 2021

The WORST customer service I've ever experienced in my life!!!!! you promised me a $60 check for in Columbus, NEVER received it you guys are HORRIBLE More

by cbdenise.4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyrone Duncan, Gerven Pognon
Report | Print
Jun 28, 2021 -

ALM Kia South responded

Good morning please email the information to me, I need your name and phone number to review the service. My Email address is jhowell@almkiasouth.com Jerry Howell General Manager

June 25, 2021

Marc Romage was the best. He was very friendly and very attentive to our needs. If we ever purchase another car, we'll see Marc first. More

by Cpmaharg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Romage
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Jul 01, 2021 -

ALM Kia South responded

Marc is fantastic, glad he took care of you Jerry

June 25, 2021

Kia of Union City service dependent was easy to work with.. Great service was in and out within an hour. Jason and the service department are amazing. More

by C_EMERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
Report | Print
Jul 01, 2021 -

ALM Kia South responded

Happy to assist you, looking forward to your next service perhaps we can earn 5 stars Jerry

June 25, 2021

Before with this dealership, I as for just two things to be added to my contract and they added their own coverage to the my contract. I asked them to removed and they said no. I have not left with this More

by Unhappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph , Irian Jones, Erika Wallace
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Jun 25, 2021 -

ALM Kia South responded

Good morning sorry to hear that you have had a problem. You may cancel the products by visiting our home page all the way at the bottom under quick links is product cancellation form. Simply fill out and you are done. We do complete all of our we owes in a timely fashion, sometimes we make mistakes, if this is the case please bring the we owe to my attention at jhowell@almkiasouth.com Jerry Howell General Manager

Jun 27, 2021 -

Unhappy responded

The item I wanted to be removed as to be removed from the dealer side. Its the package I was told comes with all the cars. But when i did my research and spoken with the bank who finance me . Let me know that dont have the same paper work. And on the paperwork it states that i am not required to purchase this coverage to have the car. The car was purchase on the 7th of this month and still at the dealership. I asked those items / contact be removed. I was told it will be removed. All i asked for was gap and electrical warranty (self-care). As i looked , a paint job that was owed to me for the car , was added to my paper work, the car was not detail, then 7 days later its just getting painted, and detail. I asked that i be provided with a loaner car while i have been forced to wait for my new purchase. And i was told no, until asked that the tire care is taken off , i asked that the exterior and interior and molding and alley be removed off as well. I dont and didnt not ask for that. I was double charge, had to come and show upnto asked for my money. It was more then a mistake. So now , what are you going to do to fix

Jun 28, 2021 -

ALM Kia South responded

I responded previously, cancel the product if you do not want to have the ability to utilize it. Supply the we owe to me, the one I have signed by you does not state paint work is due. Jerry Howell

Jun 29, 2021 -

Unhappy responded

Jerry the we owe you ,sheet that i sign along with your sales women and miss jones , some how was lost . And Joseph asked for them to find it. And to honor what needed to be done. At this point its june 29th and the car is still in the possession of your dealership. I have contacted the bank. I Want either my request to be meet for a car i didn't even test drive. (Driving in the parking lot is not a test drive. ) TIRE COVERAGE AND Nea PAINT AND Fabric $1,995 And additional Surface protection $3,999 I DIDNT ASKED FOR THIS AND WAS TOLD IT WOULD BE REMOVED JUST COME BACK IN THE MORNING. LINE 3. STATES I DONT HAVE TO PURCHASE THIS TO PURCHASER THE CAR. FIX IT. OR A UNWIND IS NEXT.

Jun 29, 2021 -

ALM Kia South responded

The we owe sheet signed during your purchase agreement states nothing is due. It is not lost and is part of your folder. No problem to cancel these items, we will need your signature or visit the web page as I originally suggested. Jerry

Jun 30, 2021 -

Unhappy responded

I signed one with erika and it wasnt blank. I asked miss jones to find it. Nevertheless i will be in tomorrow to sign off . Thank yo Jerry

Jun 30, 2021 -

Unhappy responded

What time shall i come in today to see to you or who do i need to asked for to move forward. and update the agreement Here is my direct email Xicabeefit@gmail.com

Jun 30, 2021 -

ALM Kia South responded

Come in and see Mr Stiles and Erika either will be happy to assist you Jerry

Jun 30, 2021 -

Unhappy responded

I am here and I was told that Mr. Stiles and yourself is in a meeting.

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