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ALM Kia South
Union City, GA
5,208 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,208 reviews
Verified Customer
June 23, 2021
I will never make a purchase here again. I purchased a Mercedes Benz Eclass with a broken front windshield, scratches all over the car, and all four rims were damaged. After complaining about all of the Mercedes Benz Eclass with a broken front windshield, scratches all over the car, and all four rims were damaged. After complaining about all of the damages, I was provided a we owe agreement. Although they agreed to fix the damages, they had no intentions of really fixing the damages. I was told the window would be replaced the very next day after I purchased the car. Almost 3 weeks after making the purchase, they finally repaired the window and corrected other issues with the car. I had to constantly call and speak with management and others about this car. They communicate with each other very poorly and never relay messages. After going back and forward, I finally spoke to the right person in management. Once I spoke with him, he put things into motion and got things done. This is my 2nd purchase from ALM South and most definitely my last. I had similar issues with my first car. I was provided a we owe agreement but the repairs were never done. Please go somewhere else to make your purchase unless you want to have issues with your newly purchased vehicle. I worked with Patrick (salesman). He was great. The problems started after Patrick. More
by tempestt_woody
Employees Worked With
Patrick
June 22, 2021
They promise me that they would fix a couple of things on the vehicle if I purchase. Three months later I’m still waiting on a phone call. I even have paperwork signed by management stating the issues they s the vehicle if I purchase. Three months later I’m still waiting on a phone call. I even have paperwork signed by management stating the issues they supposed to fix. Every time I get in touch with somebody they always give me the run around. This was my first time purchasing an vehicle from a dealership. KIA south the worst experience ever with me More
by jseymore365
Employees Worked With
Nicole Anokam
June 18, 2021
Some of the most polite and attentive folks I have ever worked with and for the first time in my life, I feel like I got a really good deal on a new car. Keneil Downer, my salesman, was great to work with worked with and for the first time in my life, I feel like I got a really good deal on a new car. Keneil Downer, my salesman, was great to work with as was the young man who handled the financial part of the deal whose name I can't quite remember... I'll be highly recommending ALM Kia South to any and everyone who asks me about the car (Kia Niro) or the dealership. More
by JClarkATL
Employees Worked With
Waddel (?) in finance. , Keneil Downer
June 18, 2021
My 2 takeaways from my experience at ALM Kia South in Union City, Ga : - If you find a good deal online, they will stall until corporate raises the price online so they dont have to honor it. (Even if Union City, Ga : - If you find a good deal online, they will stall until corporate raises the price online so they dont have to honor it. (Even if you put a deposit down) - Even the kind & knowledgable sales people will lie and manipulate the situation. They will tell you anything that sounds good to fit their objecttive. Horrible experience. Found a car online for a great price. Visited this location on a Saturday (6/5) and Kevin Elder told me this car was a trade in that hadn’t arrived yet & that he had no idea when the car was supposed to arrive. He told me to call constantly everyday to check the status, but seemed irritated that the car was listed at such a great price. I called the following day (6/6) and spoke to Jasmine B. She was very friendly and answered all my questions. Per our conversation, I sent my info to put a 2 day deposit down to block anyone else from getting the car and lock in the price as the car was supposed to arrive Tuesday (6/8). I attempted to keep contact with Jasmine to no avail. A week goes by without any communication. Finally got in contact with Jasmine the next Monday (6/14) to check the status. She claimed the car still hadn’t arrived, but the price suddenly jumped $5000 (2 weeks after being listed) and the only way I could have locked in that first price was to pay for the car in cash or finance it. A car that THEY or I had not physically seen or driven. More
by Chief
Employees Worked With
Kevin Elder, Jasmine B, Jayda Benos
June 18, 2021
Buying process was made easy and was done from home. They delivered the car to me. The process was seem less. Would buy from them again. delivered the car to me. The process was seem less. Would buy from them again. More
by benedictdarlene
