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ALM Kia South

Union City, GA

4.2
5,210 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,210 reviews

June 18, 2021

My 2 takeaways from my experience at ALM Kia South in Union City, Ga : - If you find a good deal online, they will stall until corporate raises the price online so they dont have to honor it. (Even if More

by Chief
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Elder, Jasmine B, Jayda Benos
Jun 18, 2021 -

ALM Kia South responded

Sorry to hear about your experience. Please share with me more information, my email address is jhowell@almkiasouth.com. Thank you for your time today Jerry Howell General manager

June 18, 2021

Buying process was made easy and was done from home. They delivered the car to me. The process was seem less. Would buy from them again. More

by benedictdarlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Romage
June 17, 2021

My experience was wonderful and very fast. Gervon was very straight forward and he told me I was leaving that lot with that car I wanted and I did. And I was so excited and happy. More

by makaylawst2
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Irian Jones, Gerven Pognon
June 16, 2021

Worst experience ever with a dealer and I have bought dozens of vehicles. Avoid at all costs. Only dealer I have dealt with that is absolutely dishonest. More

by ROBBYWIII
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rianna Carter, Gerven Pognon
Jun 16, 2021 -

ALM Kia South responded

Sorry to hear about your experience. I will speak to our team ASAP. Thank you for your input Jerry Howell General Manager

June 16, 2021

Service was good, happy with my visit, came in for one thing but came out with something completely better, my sales rep took great care of me and made sure I got exactly what I wanted More

by delanokirby14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keneil Downer
Jun 16, 2021 -

ALM Kia South responded

Thanks for the stars we take servicing cars seriously! Jerry Howell General Manager

June 16, 2021

Kavonte was great to work with. He was straightforward and honest in working out an agreement, which was much appreciated as I purchased the vehicle remotely. I recommend ALM Kia South if you are looking More

by ndlanier3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavonte Ivery
June 15, 2021

Chris was awesome! He and Mr. Jones got us approved and out the door in record time! Easiest car transaction ever! Highly recommend ALM KIA South! More

by cindyhughescps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gantt
June 15, 2021

Process of buying was slower than needed. Getting salesman to provide updates wasted time. There was not much time to clearly explain the buying process. Also, there was not clarity on services that More

by Fl34kh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keneil Downer
Jun 16, 2021 -

ALM Kia South responded

Thank you for your business, I apologize for the wait times you experienced. Jerry Howell General Manager

June 15, 2021

Erika was our sales person. She was fantastic! She gave us plenty of time to look and discuss between us without ‘sales pressure’. Ms Jones was our finance person. She had everything ready when we walked More

by rapdc2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Jones, Irian Jones, Erika Wallace
June 14, 2021

Really bad experience in finance and they are always trying to get the most of you without asking you first. We bought a Kia from them and almost 3 months later I can’t registered because they haven’t s More

by jcohetero81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Romage
Jun 14, 2021 -

ALM Kia South responded

We would like to assist you, please email your information to us so we can review. Jhowell@almkiasouth.com Jerry

Jun 14, 2021 -

jcohetero81 responded

We have emailed you( my wife Olga) numerous times about this situation. We signed the lease agreement back in April 5th and due to your finance team failing to submit the agreement to the bank on time, we are already two full months behind on payments. I regret making a purchase with your dealership. We have never experienced such poor services from a dealer or lack of transparency of the purchasing process before. It would be nice if you can contact me asap to solve this issue. Thanks

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