1,329 Reviews of ALM Kia South - Service Center
Fantastic service Brandon was extremely helpful and knowledgeable and got me in and out as quickly as possible, great service overall. I will definitely recommend all Brandon was extremely helpful and knowledgeable and got me in and out as quickly as possible, great service overall. I will definitely recommend all my friends and family to this dealership More
Total Incompetence To start with the sales rep was very friendly and courteous and sold me a car. After that it was all down hill from there. ( Why we'll have it detaile To start with the sales rep was very friendly and courteous and sold me a car. After that it was all down hill from there. ( Why we'll have it detailed and fix a few minor scratches and a couple of paint chips and you can pick it up in 3 to 4 days. ) The same day that I gave them a check for the car it cleared my bank. And it took me 22 days, not sure how many phone calls and 4 trips there before I finally got my car. The paint and body shop there is a total joke. At the beginning of the 3rd week someone there called and asked if i could bring the car back to have the emissions test done that they had forgotten. REALLY !! Are you kidding me, you still have the car ! Day 22 and I go to pickup the car for the 3rd time and now they can't find the keys. After an 1 1/2 hrs. or so I get the keys, take care of the emissions test and I'm on my way back home to detail the myself. I will NEVER set foot back in ALM Kia South again. I have 1 year of free oil changes there. They can keep their oil. Wasted 17 1/2 hrs of my life at KIA South! Never again!!! More
Oil change and tire rotation The staff were friendly and nice they look out for the customer and the service is quick and fast. And I will recommend anybody to go there to get the The staff were friendly and nice they look out for the customer and the service is quick and fast. And I will recommend anybody to go there to get their car to get service or buy a brand new car. More
Extravagant Latasha is the best she really cares about the customers she actually makes sure your getting done what needs to be done and that is priceless Latasha is the best she really cares about the customers she actually makes sure your getting done what needs to be done and that is priceless More
Awesome Jay was very nice and remembered me when I came back. Everything he explained to me was done in accordance. Very happy with the ease of the experien Jay was very nice and remembered me when I came back. Everything he explained to me was done in accordance. Very happy with the ease of the experience. More
excellent I went in for an oil change, but received so much more. I was informed that I had a nail in my rear tire. My low air pressure light had been on for I went in for an oil change, but received so much more. I was informed that I had a nail in my rear tire. My low air pressure light had been on for months, but I did nothing to investigate. I was given the price to replace the tire and was told everything else was fine. More
customer service at it's finest!!! These days its hard to find good customer service and you definitely cant find great customer service. From the time I pulled my car in a young man (c These days its hard to find good customer service and you definitely cant find great customer service. From the time I pulled my car in a young man (cant remember his name) approached and asked how can he help me then Mr. J. Battle was very courteous and also the cashier (can't remeber he name either). More
A great oil change Latasha was amazing. She treated me as if I was family, and made sure I was taken care of. I will definitely come and see her for all of my service Latasha was amazing. She treated me as if I was family, and made sure I was taken care of. I will definitely come and see her for all of my service needs again! More
Good Service Service could hav be better but I’ll give 4 stars just because I was satisfied with the overall customer service & service in a timely manner Service could hav be better but I’ll give 4 stars just because I was satisfied with the overall customer service & service in a timely manner More
It was excellent Because we were waited on as soon as we got there for our appointment and we were done in a timely manner. It was amazing. Because we were waited on as soon as we got there for our appointment and we were done in a timely manner. It was amazing. More