ALM Kia South - Service Center

My appointment was at 7:30, no one showed up until 8am, even though service department opens at 7am. It took me 3 months to get in for an appointment. When you call no one answers and the voicemail it goes even though service department opens at 7am. It took me 3 months to get in for an appointment. When you call no one answers and the voicemail it goes to is full. I was promised a free oil change on my next visit if I gave a rating of 100/5 stars. However after successfully completing the survey I know longer heard from the service tech Alex who called and texted me after hours on a google voice line might I add to do the survey in which I obliged and haven’t heard anything since letting him know it was completed. So here’s the real! More

Car experience shaking after tire rotation service manager explained that we needed to leave car for 5 to 7 days for them to check. Control on rear is cracked from mounting no one said anything. manager explained that we needed to leave car for 5 to 7 days for them to check. Control on rear is cracked from mounting no one said anything. More

Friendly people good experience best dealership out there will forever be my go to place will forever be my go to place More

I always see Miya when I bring my Sportage in for service. She makes sure that I'm happy before I leave. service. She makes sure that I'm happy before I leave. More

Jawon is an amazing sale person. He was very patient with me. Thank you everything He was very patient with me. Thank you everything More

I brought car in for a new key. I had an appointment after key came in. I waited two hours for the key. When I was asked to pay and handed the fob they realized there was no key. I I had an appointment after key came in. I waited two hours for the key. When I was asked to pay and handed the fob they realized there was no key. I had to wait another 20 minutes. The service representative was polite but way to long to wait for a key! More

they got it done for me and i would recommend them to all. i will be back for more service. all. i will be back for more service. More

Paris McGrady is always a joy to work with! She greets her customers with a smile and makes sure services are completed as needed. She greets her customers with a smile and makes sure services are completed as needed. More

Pleasant and quick service! Knowledgeable reps and I will continue to have my car serviced here. I will also keep this location in mind for any vehicle purchases. Knowledgeable reps and I will continue to have my car serviced here. I will also keep this location in mind for any vehicle purchases. More