Jerome Bigby

Everything Good and Great Customer Service and excellent and skills and fix my car good and skills and fix my car good More

by Zeeponder Verified Customer Verified Customer

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Experience was quick & easy . Jerome was very responsive & made everything easy for me . Thanks a lot Jerome was very responsive & made everything easy for me . Thanks a lot More

by washingtonamonee Verified Customer Verified Customer

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Great experience everyone was nice and respectful. I enjoyed every bit and thank you to all. I enjoyed every bit and thank you to all. More

by hardawayrandy5 Verified Customer Verified Customer

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Great service and staff. Everything was good and smooth. Will definitely come back next time. Everything was good and smooth. Will definitely come back next time. More

by ayaazPujani Verified Customer Verified Customer

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Extremely disappointing and concerning experience with ALM Automotive Group in Union City, Georgia. On February 26, 2026, we purchased a 2025 Hyundai from ALM Automotive Group in Union City and provide ALM Automotive Group in Union City, Georgia. On February 26, 2026, we purchased a 2025 Hyundai from ALM Automotive Group in Union City and provided valid insurance documentation before leaving the dealership. Everything was approved at the time of sale. Shortly afterward, the dealership contacted us claiming there was an issue with the insurance and accused us of providing fraudulent insurance documentation. These accusations were made directly by the dealership’s general manager, Nathan. We were threatened with potential criminal accusations and told to immediately return the vehicle. Even though we strongly disagreed with these allegations, we complied in good faith and returned the vehicle on March 3, 2026. At the time, the vehicle had only been driven 556 miles. We paid a $2,100 down payment to ALM Automotive Group. After returning the vehicle, ALM Automotive Group refunded only $438.20 and kept the remaining $1,661.80. Because of how serious these accusations were, we even went to the ALM Automotive Group corporate headquarters to try to resolve the issue. Instead of resolving the matter, we later received a call from the company’s vice president, whose response was just as dismissive and unprofessional regarding the accusations that had been made against us. Being accused of fraud and threatened with criminal allegations by management at ALM Automotive Group in Union City is extremely serious and distressing. It is also very concerning that a dealership would demand the return of a vehicle and then keep most of a customer’s down payment. We are still requesting the return of the remaining $1,661.80 that was paid in good faith. These people took hard earn money! But justice will prevail. More

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My service is here. We’re great. I enjoy my eggs and your plan was very helpful. I appreciate everything. Thank you so very much. We’re great. I enjoy my eggs and your plan was very helpful. I appreciate everything. Thank you so very much. More

by threedifferentclothing Verified Customer Verified Customer

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Friendly and knowledgeable service provider I was in and out really quickly just a great overall experience out really quickly just a great overall experience More

by kelbay97 Verified Customer Verified Customer

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I enjoyed my experience there. Jerome was excellent!!! He was very helpful and knowledgeable. Jerome was very patient with me because I was not sure what kind of car I really wante Jerome was excellent!!! He was very helpful and knowledgeable. Jerome was very patient with me because I was not sure what kind of car I really wanted. More

by Idrisaraines Verified Customer Verified Customer

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JB was the best! I was having a lot of trouble w my car buying process, & he made it super easy for me & my family. So appreciative of JB, thank you so much! I was having a lot of trouble w my car buying process, & he made it super easy for me & my family. So appreciative of JB, thank you so much! More

by dessie0512 Verified Customer Verified Customer

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They was Really professional and made sure we had what really needed to be done really needed to be done More

by devontaeb6 Verified Customer Verified Customer

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