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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,327 Reviews

1,327 Reviews of ALM Kia South - Service Center

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June 16, 2022

The advisor Name Pickle was very helpful and great customer service. Great job Alm Kia! More

by CHRISDAY518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pickle
Jun 16, 2022 -

ALM Kia South responded

Outstanding! We are delighted to assist you today. Thank you for coming in see you next time

Jun 16, 2022 -

CHRISDAY518 responded

Thank you 👍🏼

June 13, 2022

Before I came to get maintenance done on my car, my tire pressure light came on for one of my tires. I got air in the tire and the light went off. After that I came to KIA ALM to get an oil change, a multip More

by AMINAHMALIKAH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonnie
Jun 13, 2022 -

ALM Kia South responded

We apologize for this issue, we appreciate you letting us know. We will be taking the correct steps to resolve this swiftly

June 01, 2022

They were helpful and getting me what I needed at the time. The oil change was no hassle at all to me. Came in dropped the car off and waited in the lobby. More

by MATT_DP2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Brown
Jun 01, 2022 -

ALM Kia South responded

Glad we could assist you today! We love helping people, stay safe

May 26, 2022

Although an appointment was scheduled when I arrived, no one wanted to check my vehicle in for service. Not until almost an half an hour later when I walked to several doors, then my car was checked in. How More

by DEWESLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Stacy Brown
May 26, 2022 -

ALM Kia South responded

We apologize for the wait, thank you for letting us know.

May 23, 2022

Disappointed . scheduled for 7 :30 waited until I complained at 9:00 . Told the filter had to ordered. Late for work Left around 11 am More

by GCCHAMP627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
May 24, 2022 -

ALM Kia South responded

Thanks for letting us know, we apologize for your experience. We are having difficulty finding you in the system, please email your information to our GM jhowell@almkiasouth.com

May 22, 2022

The staff were very sweet and very outgoing they got my car handled in no time .. thank you for a wonderful experience More

by SONEQUALOWE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saumil Bhatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

ALM Kia South responded

Happy we could assist you today. Take care and see you for service

May 05, 2022

Awesome service, very family oriented, super fast and friendly. Highly recommend this dealership to anyone looking for a vehicle. Thank you all for your wonderful work and service. More

by alexbattle2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Brown
May 05, 2022 -

ALM Kia South responded

Happy to have helped you today! We are here to serve, thank you for your business

May 04, 2022

Problem not getting resolved. Keep having to bring the car back for the same issues. Everytime they tell me the oil been changed the oil light come on the next day saying a low pe More

by tomekaedwards10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason fallowfie
May 04, 2022 -

ALM Kia South responded

We hope to resolve the issues you are experiencing during your visit tomorrow morning.

April 29, 2022

The communication is terrible and I believe they think I don’t know anything about vehicle repairs because I am a woman. My vehicle has been in the shop for a month and they keep guessing at what they think More

by AKITOCHAN16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Apr 30, 2022 -

ALM Kia South responded

We have to follow the guidelines as set by the manufacturer. We realize this may seem like we do not know what is wrong with your car, however we repair cars every month without fail.

Apr 30, 2022 -

AKITOCHAN16 responded

But you all can’t properly diagnosis my vehicle and keep charging me to fix things on the vehicle that have already been repaired.

April 26, 2022

So glad Alex is back! ! He always takes care of all my car needs. Give him a raise and keep him there. You have too much turnover More

by JAGUARSFANATIC64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kelky
Apr 26, 2022 -

ALM Kia South responded

We are glad he is back too! See you next time

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