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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,342 Reviews

1,342 Reviews of ALM Kia South - Service Center

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March 11, 2022

Union city ALM the advisor Marcus was amazing when I say the time I walked in to get my car service and the time I walked out was just perfect very great customer and fast service and I give them a 10/10 th More

by Lakira isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Mar 11, 2022 -

ALM Kia South responded

Awesome, thank you for sharing today. We love helping people, stay safe see you next time

March 09, 2022

I would recommend only if it's a new/newer vehicle. I gave them the benefit of the doubt and went back for service. I feel my car was sabotage again to get me into a new car. My car was working and More

by FELITAHOOD
Customer Service
Recommend Dealer
Yes
Employees Worked With
NA
Mar 09, 2022 -

ALM Kia South responded

Well you raise a point, unfortunately we do not sabotage vehicles. They are built by humans and they break. We service cars to keep people on the road, no one likes to break down. If you would like to email our GM his email address is jhowell@almkiasouth.com, I am positive he will pull up your records for a thorough review.

Mar 09, 2022 -

FELITAHOOD responded

Thank You

February 25, 2022

Good on old change I would recommend to anyone also who needs a car serviced More

by Nyla Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Brown
Mar 03, 2022 -

ALM Kia South responded

Awesome we love taking care of people and their vehicles. Stay safe see you next time

February 22, 2022

I was greeted promptly, given an estimate of costs and time required to complete my maintenance, and when the service was complete, I received a text message. What more can you ask? More

by JEFFRIES50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kelly was excellent and I appreciate his service .
Jul 08, 2022 -

JEFFRIES50 responded

👍🏼

Jul 08, 2022 -

ALM Kia South responded

Thank you we enjoyed assisting you today.

February 19, 2022

Did a good job on replacing my brakes on my Sorento. My service is always good, but I usually wait in the lounge and it seems to take a long time for minor services. More

by 58david.rees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 19, 2022 -

ALM Kia South responded

Glad we could help you. We enjoy taking care of our customers. See you next time, until then stay safe

February 17, 2022

I want to thank Alex at Kia South! He was excellent! Not only did he keep me up to date, he made sure to call me back as soon as possible . Alex is one of a kind! I recommend you s More

by vince dillon jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 17, 2022 -

ALM Kia South responded

Soooo happy we could assist you! We agree Alex is a great advisor. See you next time and stay safe

February 14, 2022

Excellent customer service. Amber was friendly and let me know what was needed before the service was done. I was very pleased it only took an hour. More

by KLRICHARDSON39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
February 09, 2022

The vehicle was fantastically priced, but the Service end of sale is horrible!!! It will be a month on 23rd of Feb and still have not received my vehicle. I ended up purchasing the car through internet. NOT More

by Tbarr722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gantt
Feb 09, 2022 -

ALM Kia South responded

Yes this one was delayed because we were not happy with the repair, of course we gave you the choice to purchase or refund. You chose to purchase see you soon!

Feb 09, 2022 -

Tbarr722 responded

Yes but what about the agreement letter of the transporting of vehicle that I requested 10xs… and still no confirmation on your end…. The vehicle is being picked up Monday Febuary 14. I haven’t heard anything from anybody to say we’re already !!!!! Also no one has asked me who is the transport company,? What’s the cost ? It would only take a moment to confirm these important details and I keep getting brushed off with snob comments like Above ( you could of got refund ) .

Feb 10, 2022 -

ALM Kia South responded

Check your email we always respond! We have already contacted our carrier to handle the load pick up is scheduled for Friday, remember we said we would have the vehicle to you on the 15th. Everything is in the email check your spam folder

February 04, 2022

I am always greeted at my vehicle and after service escorted back to my vehicle!!!!! More

by pabtcb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
January 28, 2022

My recent visit was great I didn’t have to wait long to be serviced and I was also satisfied with my service thanks in advance More

by lillyd114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 28, 2022 -

ALM Kia South responded

you are welcome! We enjoyed your visit take care and stay safe

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