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1,337 Reviews of ALM Kia South - Service Center
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Verified Customer
June 25, 2021
Kia of Union City service dependent was easy to work with.. Great service was in and out within an hour. Jason and the service department are amazing. with.. Great service was in and out within an hour. Jason and the service department are amazing. More
by C_EMERIC
Employees Worked With
Jawon Shaw
June 24, 2021
I was very impress. Last service was great also. They were backed up due to lack of employees, but overall the service was great. Thanks were backed up due to lack of employees, but overall the service was great. Thanks More
by FELITAHOOD
Employees Worked With
June 22, 2021
They promise me that they would fix a couple of things on the vehicle if I purchase. Three months later I’m still waiting on a phone call. I even have paperwork signed by management stating the issues they s the vehicle if I purchase. Three months later I’m still waiting on a phone call. I even have paperwork signed by management stating the issues they supposed to fix. Every time I get in touch with somebody they always give me the run around. This was my first time purchasing an vehicle from a dealership. KIA south the worst experience ever with me More
by jseymore365
Employees Worked With
Nicole Anokam
June 14, 2021
I took car to ALM Union City in March 2021. Well, one month and $1100 later, my engine DIED due to a recall. First and foremost, I was charged for unnecessary services just to fill the servicemen's pocke month and $1100 later, my engine DIED due to a recall. First and foremost, I was charged for unnecessary services just to fill the servicemen's pockets. I was tossed Kia's customer service to seek out a refund, but as a sales manager I already know that is a total waste of time. A week after my new engine was installed, my car died again. This time, the fixings were not tightened for the battery which my father had to go out on a limb to fix on his own. Lastly, they tried to charge me an extra $110 (which I did not pay, due to the salesman "forgetting to charge" me, another bogus charge in my book) to install a new drive belt to correct the air conditioning. Although it was installed (along with the new engine), my ac was still not running properly, resulting in me going to an outside mechanic. I will NEVER return to ALM Union City, and I have nothing nice to say about it at all. I miss the old KIA of Union City where I purchased my car brand new back in 2014. It has been shot to xxxx since it teamed up with ALM!! Never again!! More
by BRITTANIE BALDWIN
Employees Worked With
Aaron Austin
June 14, 2021
Great experience and car is running like new kind and friendly and fast service and a I will be back for my next oil change thanks friendly and fast service and a I will be back for my next oil change thanks More
by bc_country@yahoo.com
Employees Worked With
Other Employees :
Tyrone Duncan, Jawon Shaw, Stacy Brown, Chris Gantt, Nicole Anokam, Rianna Carter, Keneil Downer, Jayda Benos
June 09, 2021
Great service , knowledgeable and friendly staff ,Jason my advisor was patient and answered all my questions ,my car had a recall issue and they need a coupled of days to be worked on so they ,Jason my advisor was patient and answered all my questions ,my car had a recall issue and they need a coupled of days to be worked on so they put me in a rental were Hammond was great and had me in and out of his rental office and in a car in under 10 min ,Thanks guys my experience was wonderful. More
by valleystream747
Employees Worked With
Jason and Hammond, Tyrone Duncan, Stacy Brown
June 08, 2021
Purchase a 2020 Dodge Durango. Gave me the run around about fixing my lift gate… Mr. Elder got involved and got it fix the following week … Still waiting on collision to call about some deep scratches an about fixing my lift gate… Mr. Elder got involved and got it fix the following week … Still waiting on collision to call about some deep scratches and a dent...... And still waiting.... More
by Mlkidd3
Employees Worked With
Kevin elder , Rianna Carter
June 06, 2021
Had some issues at the beginning, been trying to get my vehicle in since March and had to be rescheduled three times, but once it was in Jason was great about the whole process. He was very communicative t vehicle in since March and had to be rescheduled three times, but once it was in Jason was great about the whole process. He was very communicative throughout the process. Only thing that was wrong was when I picked up my vehicle and driving back home my wife, who was following me, said my left brake light and blinker were out. So I had to go to the parts store to get the bulbs. So other than that it was a good process. More
by SCOTT.HELMS39
Employees Worked With
Jason
