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ALM Roswell

Roswell, GA

Overview
Reviews
Vehicles
4.4
786 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location. Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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891 Mansell Road

Roswell, GA

30076

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Showing 786 reviews

June 17, 2026

The customer service was outstanding, it went way beyond my expectations. They were genuinely kind and polite in every single aspect during the entire interaction More

by Bernstein.A22
Recommend Dealer
Yes
Employees Worked With
Customer service
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Jun 18, 2026 -

ALM Roswell responded

Thank you for sharing your experience. We’re thrilled our team’s kindness and attentiveness went beyond your expectations. We look forward to serving you again.

June 05, 2026

This was by far the quickest car purchase I’ve ever had in my life. I was in and out in right at one hour. I knew what car I wanted so that helped but the team was fair with the trade and the salesman was More

by arvellgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name, he was 19 years old
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Jun 05, 2026 -

ALM Roswell responded

We’re pleased the purchase of your used Lexus ES 350 was wrapped up in about an hour and that our team handled your trade fairly. It’s great to hear our knowledgeable sales associate helped make the process so smooth.

June 02, 2026

Not the truthful about a part with the vehicle that they have to order that will take over a month and waited to disclose until the paperwork was completed More

by Pproukou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan
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Jun 06, 2026 -

ALM Roswell responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 31, 2026

We appreciate the support and process of David and Shawn at ALM Roswell regarding our purchase. We also equally appreciate the support extended to us in getting our vehicle delivered to our home in Memphis, More

by jleeprotouch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Shawn
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Jun 03, 2026 -

ALM Roswell responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at ALM Roswell are glad to have you as a customer.

May 24, 2026

Car sales man lied. Not good for a new customer. Will not return ever sad More

by brooklyn81979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cadien
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May 29, 2026 -

ALM Roswell responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 23, 2026

I liked their friendly and proper demeanor and their professional service, they helped me quickly, and their customer service department stuck me as quite good. More

by Alexandra
Recommend Dealer
Yes
Employees Worked With
Customer Services
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May 23, 2026 -

ALM Roswell responded

It’s great to hear our team’s friendly and professional approach made your visit efficient. We’re glad our customer service department could assist you promptly and effectively. Thank you for sharing your experience and we look forward to helping you again.

May 15, 2026

Slow processing on documentation . Very unprofessional. It takes long response inquiries. Not recommended. .inefficient service. More

by jocsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
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May 20, 2026 -

ALM Roswell responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to learn more and address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 14, 2026

They were kind & willing to negotiate at a reasonable price they made sure I was happy & satisfied customer More

by tmoneylove4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadarius Carter
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May 14, 2026 -

ALM Roswell responded

Thank you for sharing your experience with our team. We’re glad we could work out a price that felt fair and ensure you were completely satisfied with your used Hyundai. We appreciate your trust and look forward to assisting you again.

May 09, 2026

Professional and enthusiastic service. The car sold to me is excellent and beautiful. Thank you very much to the store! More

by khanhsky72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khanh nguyen
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May 09, 2026 -

ALM Roswell responded

It’s wonderful to hear that our team’s enthusiasm and professionalism made a difference for you. We’re glad you’re enjoying your Mercedes-Benz GLE 450e. Thank you for choosing us!

May 02, 2026

This is the cleanest and most modern ALM dealership I’ve visited. The facility is impressive, and the overall experience was smooth. I highly recommend asking for Victor — he’s professional, easy to work wi More

by steinertj2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
May 04, 2026 -

ALM Roswell responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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