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ALM Roswell
Roswell, GA
803 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location.
Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 803 reviews
August 26, 2026
I bought Audi A4 August 3 - during initial test drive the AC didn’t work . I pointed this out and Kelvin promised to take care of it prior to buying the car , he included fixing the AC in my contract . I c AC didn’t work . I pointed this out and Kelvin promised to take care of it prior to buying the car , he included fixing the AC in my contract . I came back a day later to get the car and he stated ALM tech fixed it , ran tests and just needed some freon. 8 days later the AC stops working again ( blows hot air only ) I take back to ALM and the tech will look at it and fix again . A day goes by and I come pick it up to be told by Kelvin this was a faulty hose with the AC unit and the tech fixed it and it’s all set . A week and half later it’s back to being broken - I then take to a shop to look into and they immediately find 3 leaks - and confirmed no new hose and no leak detection substance was used . In other words , I was lied to multiple times and ALM did nothing . Do you not run inspection on new car inventory ? It’s immediately noticed when you turn on the AC so not sure how this could be missed ?!?! I was told this is done to every car to guarantee these issues don’t happen . I have documentation of this and have the report from car shop. I love the car and outside of being lied to multiple times the experience was fine - ALM can either help pay for AC repair or just exchange this lemon car for another similar on the lot. Thanks and look forward on getting this resolved asap Jesse Rapp More
by jesserapp18
Verified CustomerEmployees Worked With
Kelvin
August 20, 2026
Their attention was aimed at making sure I didn't miss any of the car's standout features or the different benefits available when purchasing it. They were also consistently pleasant to deal with. any of the car's standout features or the different benefits available when purchasing it. They were also consistently pleasant to deal with. More
by antncrawford
Employees Worked With
Jordan
August 14, 2026
Everything was amazing. I e-signed the documents, wired the down payment and they picked me up at the airport and brought me to my car, which was great. But I asked to cha I e-signed the documents, wired the down payment and they picked me up at the airport and brought me to my car, which was great. But I asked to change my extended warranty from 2 years to 3 years. They said no problem. Updated the documents and I e-signed the new contract at the higher and agreed upon amount. However the warranty document I received was only for two years. I’ve emailed three times and left multiple voicemails with no response. Once I left with my car they want nothing to do with me. Now I’m going to have to go through arbitration for a couple hundred dollars. Such a waste of my time. The experience was flawless except for this. I waited 4 months to leave this review hoping they would respond and no luck. More
by ckalecki
Employees Worked With
Oswald Robinson
July 28, 2026
What I liked most was their relaxed and upbeat style of dealing with me, always keeping my comfort in mind, and offering a fresh perspective on what steps I'd need to take to get the car. dealing with me, always keeping my comfort in mind, and offering a fresh perspective on what steps I'd need to take to get the car. More
by Barry
Employees Worked With
Shawn Pittman
July 25, 2026
Ms Khalia and oz very professional and knowledgeable. They both kept me updated. I live in Florida and had to have truck shipped to me. Was delivered on time as promised. I highly recommend this dealersh They both kept me updated. I live in Florida and had to have truck shipped to me. Was delivered on time as promised. I highly recommend this dealership 😊 More
by jonessandrae
Employees Worked With
Khalia and Oz
