ALM Roswell

On Feb. 22, 2025, I bought a car from this dealership. The price agreed upon was contingent upon them paying for my registration and licensing. They did no 22, 2025, I bought a car from this dealership. The price agreed upon was contingent upon them paying for my registration and licensing. They did not follow up and do so, and I ended up paying over $1000 more for the car. They also did not give me credit for $1000 I paid down. Doing either of these would have reached the agreed upon price, but they ignored my requests. I contacted my credit card company about the down payment, and they reported back to me that the dealership would not respond. Before you sign the Buyer's Order, read it carefully, and do not let them take it back to supposedly make a slight change. More

Recently I've been looking for a used car dealer and have been really impressed by the encounter, the response was unimaginably fast up to the time when there were all the subtle elements I needed, the staff been really impressed by the encounter, the response was unimaginably fast up to the time when there were all the subtle elements I needed, the staff were not mindful, but very respectful and took the time to answer my questions completely in the neighborhood tone More

Good service, excellent information, polite salespeople, and sales team, they contacted me quickly showing me a variety of interesting options to consider and sales team, they contacted me quickly showing me a variety of interesting options to consider More

Many user car dealers are simply bad, them and their staff, at least in this one they threat you with respect and kindness staff, at least in this one they threat you with respect and kindness More

Adequate and personalized customer service, to the specific needs of each customer, very good department in charge of interaction with clients and responses to requests specific needs of each customer, very good department in charge of interaction with clients and responses to requests More

In any sales process it is always essential that when an establishment provides good customer service, the purchasing decisions lean towards a positive side, I can say that with this dealer this is the case establishment provides good customer service, the purchasing decisions lean towards a positive side, I can say that with this dealer this is the case, good customer service department, and quite friendly More

Good customer service, correct and professional, the whole team is very pleasant to talk about concerns and questions about prices, options, and advantages and disadvantages of different payment plans whole team is very pleasant to talk about concerns and questions about prices, options, and advantages and disadvantages of different payment plans More

I assume that this is the right model, the parameters that every company should follow when it comes to customer service, I'm very satisfied with the friendly and effective service I've received from thi that every company should follow when it comes to customer service, I'm very satisfied with the friendly and effective service I've received from this dealer More

For a car bought on 8-15-24, they finally sent the title to me on 11-14-24. I had to get 4 temporary tags while they told me everything was submitted to the DMV. . As of 12-16-24 they were still telling m to me on 11-14-24. I had to get 4 temporary tags while they told me everything was submitted to the DMV. . As of 12-16-24 they were still telling me everything was sent to the DMV until we compared the package tracking numbers and figured out everything was sent to me. They told me I was responsible for the sales Tax and Tag Fees. They deceived me at signing by claiming the Bill of Sale would change once they figured out the sales tax. They have so far sent me the old Bill of Sale before the sales tax was added, but $ 43.00 was on it for the Tag Fee. They told me 12-16-24 that the tag fee was for a previous tag they had to pay for, so I am still responsible for the tag fee. I would not recommend anyone to go in for a fair deal at ALM. More