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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.3
1,438 Reviews
Call Service Center (361) 792-2819

1,438 Reviews of Access Ford of Corpus Christi - Service Center

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May 22, 2024

The service was quick and friendly. They got to my truck right away on short notice. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rodriguez
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May 22, 2024

Clean, prompt professional, Bell explained thing well. helpful, polite, respectful, cordial, vrie The one across the street they want me to write something More

by AGONZALEZ31421
Recommend Dealer
Yes
Employees Worked With
Maribell Gonzalez 5 stars
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May 22, 2024

Fast efficient and thorough! Service with a smile. Noe is my favorite service tech, he always does a exemplary job More

by JERRYBLILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe
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Helpful
May 22, 2024

This was the best service ever. I will do the mobile service from now on. More

by MISSTHANKYOU09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 20, 2024

excellent communicaton with my advisor had everything done in the time they said it would be More

by VERONICAALANIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback, Veronica! We're delighted to hear that you had excellent communication with your advisor and that everything was completed within the expected time frame at Access Ford of Corpus Christi. Providing clear communication and timely service is our priority, and we're glad we could meet your expectations. We look forward to serving you again next time!

Helpful
May 20, 2024

Advisor was very friendly and explained everything to me on how long it would take More

by AGARCIA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us! We're thrilled to hear that the advisor at Access Ford of Corpus Christi was very friendly and took the time to explain everything to you, including how long it would take. Your feedback is greatly appreciated, and we're glad to have met your expectations. We hope to continue providing excellent service and look forward to serving you again in the future!

Helpful
May 18, 2024

It was okay, my car was in service for over 2 months. How to take it back for some noise, which was their fault? There was parts that still needed to be put back on the car. After they told me the vehicl More

by EDWARDFLORES2011
Recommend Dealer
No
Employees Worked With
Adrian
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May 21, 2024 -

Access Ford of Corpus Christi responded

Edward, we're sorry to learn about the extended service time and subsequent issues you experienced with your vehicle. This is not indicative of our usual standards, and we apologize for any inconvenience caused. We'd like to discuss this further so that we can address these concerns directly - please reach out at your earliest convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

Helpful
May 18, 2024

Great and friendly staff! ! They did a great job on my vehicle and they even came to my school! More

by Chris V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review, Chris! We're happy to hear that you had a great experience with us at Access Ford of Corpus Christi, and we look forward to seeing you again next time. Safe travels!

Helpful
May 18, 2024

They were very excellent and good at notifying me about my car and where it was at More

by Camille alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Access Ford of Corpus Christi responded

Camille, thank you for your kind words! We're thrilled to hear that our team at Access Ford of Corpus Christi provided you with excellent service and kept you well-informed about your car. Keeping our customers updated is a top priority for us, and it’s great to know we met your expectations. We look forward to serving you again!

Helpful
May 16, 2024

All is good they came out to my house to deliver two parts which I have been waiting since We October and still waiting for one more part More

by Oscar Zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Access Ford of Corpus Christi responded

Oscar, we appreciate your patience as we work to get that last part delivered. We're glad our team at Access Ford of Corpus Christi could assist with the first two parts! Thank you for sharing your experience.

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