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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.2
1,419 Reviews
Call Service Center (361) 792-2819

1,419 Reviews of Access Ford of Corpus Christi - Service Center

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May 10, 2024

Amazing customer service and quick to get the job done. I would recommend to anyone needing to purchase a vehicle. They will make sure if you have any problems they will solve and take care of all your nee More

by ISALAHELIJHA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 09, 2024

Quick, easy, and very helpful staff. Comfortable waiting area. Great coffee. Clean waiting area and restrooms. More

by JUDYEDMUNDS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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May 10, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know you found our service quick and easy at Access Ford of Corpus Christi, not to mention the great coffee! We strive for a comfortable environment. Thank you so much for your review!

Helpful
May 08, 2024

The service department is great. Shaun Hudson was my rep and he gave me continuous updates which was great. More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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May 08, 2024 -

Access Ford of Corpus Christi responded

Daniela, we're glad to know Shaun and our service department at Access Ford of Corpus Christi were able to keep you updated throughout your visit. Thank you for the positive feedback!

Helpful
May 08, 2024

Great customer service, excellent staff and overall a wonderful experience. Will continue to bring my car her to be serviced. More

by BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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May 09, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know you had a wonderful experience with our team at Access Ford of Corpus Christi! Thank you for your continued trust in us for servicing your car. Safe travels until we see you next time!

Helpful
May 05, 2024

The service was excellent , I will be bringing every time I need to have an oil change More

by RANDY.BURTON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Access Ford of Corpus Christi responded

We're thrilled to hear about your excellent service experience, Randy! Providing top-notch service is our priority, and we're delighted that you were satisfied with your visit. We appreciate your trust in us and look forward to welcoming you back for your future oil changes. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you for choosing us!

Helpful
May 05, 2024

Adrian did a great job by ordering the parts that were needed for the repair and made the repair and had me back in my truck in a few hours. I appreciate that kind of service! More

by Travis Vollmering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez (Great Job)
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May 06, 2024 -

Access Ford of Corpus Christi responded

Travis, we're glad to know Adrian and our team at Access Ford of Corpus Christi were able to get you back on the road quickly! Thank you for sharing your positive experience.

Helpful
May 04, 2024

I was unaware they dropped Lincoln about a year ago, I took my mix in for power brake booster concern , customer satisfaction program 13N02 & it was disregarded. Didn’t even put it in the shop to confirm. More

by KareLeigh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Access Ford of Corpus Christi responded

KareLeigh, thank you for sharing your concerns and bringing this to my attention. It's important that we properly address any concerns you have regarding your vehicle, so I regret to hear about your experience. I would appreciate the opportunity to speak with you directly about any concerns you may have. Please reach out at a time convenient for you so we can discuss further details of what happened during your visit and how best to rectify the situation moving forward. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

Helpful
May 03, 2024

Helpful and worked with me since they didn’t have a loaner vehicle they picked up and delivered at my place of employment. Professional More

by TERRIGIBSON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Access Ford of Corpus Christi responded

We're glad to know our team at Access Ford of Corpus Christi was able to provide you with a convenient and professional service. Thank you for the positive review!

Helpful
May 02, 2024

Amazing customer service, was able to get my vehicle in a short amount of time. 100% would recommend Access Ford. More

by JUSTINSILGUERO
Recommend Dealer
Yes
Employees Worked With
Sandra Carson
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May 02, 2024 -

Access Ford of Corpus Christi responded

Justin, we're delighted to know you had an amazing experience with us at Access Ford of Corpus Christi. Thank you for recommending us and enjoy your new vehicle!

Helpful
May 01, 2024

My service advisor Adrian Rodriguez was very professional, and had great customer service. The concerns on my vehicle were all fixed in a timely manner. Overall experience was a 10/10 More

by SSoliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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May 02, 2024 -

Access Ford of Corpus Christi responded

We're glad to know Adrian provided you with top-notch service at Access Ford of Corpus Christi. We appreciate your feedback and look forward to serving you again in the future!

Helpful
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