Access Ford of Corpus Christi

Excellent service for their oil program! Helpful staff even before they opened as I was over 45 minutes early. Helpful staff even before they opened as I was over 45 minutes early. More

Dealer staff were friendly and were quick to notify and update us once our vehicle arrived. update us once our vehicle arrived. More

It’s been an awesome experience over the years. Just wish they had more Lincoln’s on the lot. Just wish they had more Lincoln’s on the lot. More

Juan always takes good care of me. The problem with my truck was taken care of in a timely fashion. The problem with my truck was taken care of in a timely fashion. More

Friendly, knowledgeable, efficient I don’t have fifteen words. There should not be a fifteen word minimum words. There should not be a fifteen word minimum More

Truck was there 8 hours was not touched Took it to Auto Zone after, and within 10 minutes was checked, it’s a sensor Zone after, and within 10 minutes was checked, it’s a sensor More

My experience with Access Ford was horrible. The only saving grace of my purchase was the finance officer Nicole Harris. She provided all the information I needed and was kind and courteous thro The only saving grace of my purchase was the finance officer Nicole Harris. She provided all the information I needed and was kind and courteous throughout this struggle of a sale. My sales representative Glenn Taylor doesn't need to be in sales at all. My goal was to purchase the vehicle and have it delivered to me. I asked Glenn to send a video showing that the car did not have any errors on the dash. He sent a video of the dash in the settings screen which does not allow all of the warning lights to show. H assured me the vehicle was in perfect condition, so I submitted my finance paperwork, Glenn calls me back the day of delivery and says there's an error message on the dash and he sent the vehicle to maintenance. The vehicle remained in maintenance for 3 weeks which almost made my finance offer from the bank expire. Throughout the time the vehicle was in maintenance Glenn had no clue what the status of the vehicle was or a estimated time of completion. I had to track down the service center they sent it to and begin calling them directly just to get updates. Nicole Harris was the only person giving me answers to my questions. When it came to the delivery and purchasing process, Glenn showed his incompetenc once again. When my delivery driver arrived, they asked me for my keys because they were told i was trading my vehicle in and they were supposed to drive it back to the dealership. Glenn was the person who I sent my bank financing information to, and who I told on was paying the the remaining balance with a cashiers check. He knew I was not trading any vehicle in. The delivery driver was left stranded and I had to drive them to rent a car just so they could get back to the dealership. Luckily the car was in good shape, but I absolutely would never buy from them again or refer anyone there while Glenn is a salesman there. More

We had a scheduled appointment for 3 recalls on our F250. Also had appointment to have an oil change on my maverick. All went just as discussed and expected. Lacey was a very courteous and informative servic Also had appointment to have an oil change on my maverick. All went just as discussed and expected. Lacey was a very courteous and informative service advisor More

My car was fixed in a timely manner and the mechanic did a great job. a great job. More

Bel kept me informed very well. We have a bad feeling about Access dropping it's Lincoln dealership. Also, we were promised a loaner car during repairs and that was also dropped. We We have a bad feeling about Access dropping it's Lincoln dealership. Also, we were promised a loaner car during repairs and that was also dropped. We sometimes have trouble making contact with service dept but usually satisfied once we do. More