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Access Ford of Corpus Christi

Corpus Christi, TX

4.6
2,450 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,450 reviews

March 29, 2023

Miranda Bearden was very helpful and nice. There was this older man that worked at Access Ford that would interrupt her when talking to me to explain. I think it was her manager very rude. More

by Esmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Bearden ****
Mar 30, 2023 -

Access Ford of Corpus Christi responded

Hi Esmer, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again very soon.

March 27, 2023

Juan the service advisor went above and beyond. He took care of me as he normally does. More

by MARTYVILLARREAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Access Ford of Corpus Christi responded

Hi Marty, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

March 27, 2023

Friendly and knowledgeable salesman. Very limited inventory. Not particularly personable service people. Still waiting on 4 items promised by salespeople! Good luck with that, right? More

by CANDDHOCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Williamson
Mar 27, 2023 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

March 25, 2023

Excellent service and prompt follow to my telephone calls for updates. I recommend the service department. More

by Wpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again down the road.

March 24, 2023

My vehicle was immediately attended to for the service. Waiting area is nice and comfortable with easy access to snack machines and clean restrooms. More

by Mlg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel
Mar 25, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Access Ford of Corpus Christi.

March 20, 2023

Had an 8:30 appointment. My car was not seen all day. I could not get an answer over the phone. I had to go to the dealership before it closed to find out they hadn't even ta More

by Chris C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew service manager and female service personnel
Mar 22, 2023 -

Access Ford of Corpus Christi responded

Hello Chris, Thank you for bringing this to my attention. Our goal is to provide customers with a quick and efficient experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for bringing this to our attention, Chris, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to ensure everyone visiting the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. JR Velasco General Manager rvelasco@lithia.com

March 20, 2023

Very professional, friendly, courteous (Staff). Building very clean. Looking forward to service department Apr 17. More

by MLONGJR0928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

March 19, 2023

Excellent customer service. Job was done in a timely manner. Sales person at desk was helpful More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

March 17, 2023

Very disappointed! ! I will never go back to this place again , Very bad experience from the start !! More

by RICK489
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that gets the financing . Rating 2
Mar 20, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for bringing this to my attention. Our goal is to provide customers with a wonderful experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Golden Gonzales 361-698-3422 ggonzales@lithia.com Sales Desk ManagerThank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Rick, we'd love to address your concerns in detail. Esteban Chapa General Sales Manager estebanchapa@lithia.com

March 15, 2023

All was good did need more work done on my truck but don’t have the money for it More

by Oscar Zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Access Ford of Corpus Christi responded

Hi Oscar, Thank you for the review. We are happy to hear your time with us was a good experience. We hope to see you again here at Access Ford of Corpus Christi.

Mar 16, 2023 -

Oscar Zepeda responded

Yes when needed i will use you

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