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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,768 Reviews

1,768 Reviews of Access Ford of Corpus Christi - Service Center

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April 12, 2021

I am located in Corpus Christi, Texas and there are at least 2 dealerships closer to me other that Access Ford. Due to the professionalism and courtesy, I prefer to bring my vehicles into Access Ford! More

by ART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne
April 11, 2021

For the past 11 years it has always been a pleasant experience from buy my truck to the service department. I only know the service department by my service rep Juan. As a retired professional I know More

by Dls4606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, so it's wonderful to hear how much you appreciate Juan and his service. We will share your kind comments with him, and all of us look forward to working with you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 11, 2021

I contacted Roy Richter to have a pinion seal replaced on the differential of my 2017 F250 & find out why my radio station & clock kept changing every time I turned off my truck. I got the truck there at 7:3 More

by WPC2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Apr 12, 2021 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 10, 2021

Thank you for not making it a bad experience and helping me take exceptional care of my truck. I should have come to you guys from the start More

by DBLAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter, Larry Cluff
Apr 11, 2021 -

Access Ford of Corpus Christi responded

Thanks for your review--we're happy you love how we handle your truck! We appreciate your business and our team looks forward to serving you again soon. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

Apr 12, 2021 -

DBLAKER responded

I am very particular how my vehicles are taken care of and appreciate the care Access Ford provides for my super duty

April 09, 2021

Found our problem. Explained it clearly. We couldn't get it fixed that day. Made the car useable in the meantime. All we could ask. More

by WHRYBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Apr 09, 2021 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 09, 2021

It was a very proficient appointment. I appreciate the efforts and the work done by everyone. Will use their service again. Great job!! Thank you!!! More

by RICHARDSONJAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, Jami! Your feedback and rating mean a lot to us. We're glad our team was able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 08, 2021

Good customer service. Shuttle back and forth to Good customer service. Shuttle back and forth to dealership a huge benefit. The service staff and shuttle driver were pleasant. Shuttle driver was More

by AMYJACKFIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Apr 08, 2021 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 08, 2021

Great customer service the team goes the extra mile to help the customer, I would highly recommend Access/Lincoln Ford for your vehicle service or repair. More

by ZIEHRFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 08, 2021

Awesome service department!! Super friendly and helpful. Was in and out for routine maintenance in less than an hour. It is worth the drive just to avoid Autonation Ford in town. More

by DUSTINALMENDAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gonzalez
Apr 08, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department, Dustin! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 08, 2021

Juan was very proficient at his job. He has always provided excellent customer service. My vehicle was in and out in no time. Juan is definitely an asset to Access Ford. For many years he has always p More

by ANZALDUA_FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this great review, Frank. We're happy to hear that Juan has been able to serve you and demonstrate our commitment to great service over the years. If there is anything we can assist you with in the future, please let us know. We're always happy to help! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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