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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,768 Reviews

1,768 Reviews of Access Ford of Corpus Christi - Service Center

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February 12, 2021

Best experience at a dealership. No high Pressure. Colton explained all the features to us and then My husband and I were handed over to another specialist Billie helped us find my dream Bronco. It More

by IPARAMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billie , Colton Bausch
Feb 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for your review and kind words for Colton. We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 10, 2021

One of the best things about owning a Ford is knowing you can rely on a great service experience. My wife’s check engine light came on and on that same day, I got a diagnosis and a plan to fix the issue. Roy More

by JEmelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Mike Andruzzi, Roy Richter
Feb 10, 2021 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 09, 2021

Excellent service as usual. Very quick service no wait time. Dropped off in the morning and was notified two hours later my vehicle was ready. More

by JWILDWEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Feb 09, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 08, 2021

Very professional service and personal, in and out with no time lost and call when my vehicle was gone oil change and also was detailed More

by MALDONADOJUAN992
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Feb 08, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review, Juan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 06, 2021

My car wouldn’t start .. It was picked up at my residence.. It was checked out and was brought back to my home.. I was told it was it was the battery More

by JC.GARZA1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Liz Garza
Feb 07, 2021 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

February 05, 2021

Service was excellent on my truck. And completed in a timely manner. I was given a ride home and picked up when ready. Definitely a plus! More

by XRAY2TEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al
Feb 05, 2021 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 29, 2021

What can I say they did a great job I was in for a recall on our Explorer the also checked over the front end and found a problem and that they askef if I wanted to. And I said yes More

by JIMBOVH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mat
Jan 29, 2021 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 28, 2021

The service was awesome, in and out with no issues. Roy very professional. Oil change one in about an hour while I waited. Thanks for the service. More

by NYJOHNATTX
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 28, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Roy delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 27, 2021

Vehicle was identified as having a defined issue but dealership refused to repair based on factory lack of information and support from the factory rep More

by MWDENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Byrne
Jan 27, 2021 -

Access Ford of Corpus Christi responded

We're sorry that you didn't have a completely satisfying visit. We would have loved to perform repairs to your truck but it was Ford that said currently it is considered a normal condition. Also as I explained the truck before yours that had the same condition we replaced all the components and it did not change anything. So, I think it's a little unfair to say we refused to make repairs when it was Ford. Thank you for your time, and hopefully, Ford can get to the bottom of this. David Byrne Service Manager AccessFord.com 361-265-FORD

Jan 27, 2021 -

MWDENMAN responded

I understand your position but feel as a Ford Dealership there was little to no interest in helping the situation. All I got was call customer service. Getting a we can’t do anything response after a 75k purchase is unacceptable.

January 26, 2021

Our new Ford pickup and Navigator trucks have only been serviced by Access Ford in Corpus Christi and have provided very good service to us. More

by AFRANCO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Jan 26, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. Juan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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