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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,811 Reviews

1,811 Reviews of Access Ford of Corpus Christi - Service Center

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January 11, 2021

I was told oil change was going to take 1 hour but it took 3 hours while we waited so sad I could have called a ride More

by OSCARROCHA1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Access Ford of Corpus Christi responded

Hi Oscar, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so I can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. David Byrne Service Manager AccessFord.com 361-265-FORD

January 10, 2021

Roy was a great person and I was pleased by his service. I would go back and see Roy for other work for my vehicle needs. Thank you Roy for your help. More

by JG353212
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter, John Hawkins, Larry Cluff
Jan 11, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review! We're happy to hear that Roy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 09, 2021

He always kept me updated on what was going on. Let me know how much longer everything was going to be. Very friendly and nice. More

by TAYLORINDIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cluff
Jan 11, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 08, 2021

Roy is the man, took care of my issue as promised. Truck was ready on time and looked great. This is important when you have a job and a life outside of waiting for your vehicle. More

by FTMETC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 08, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roy to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 07, 2021

Always friendly, fast service. I have recommended Ford Access to some friends and they liked the service. They liked the Works package as I do. More

by CINDY515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cluff
Jan 07, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for helping to spread the word about us, Cindy! We appreciate you! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 07, 2021

We had excellent service from Roy. He made feel very comfortable. I will ask for Roy with my future visits. Thanks again. Location is great too. More

by JESSEVELMA93
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 08, 2021 -

Access Ford of Corpus Christi responded

We are very happy, Jesse, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 07, 2021

Friendly and professional service. They help with all the necessary things needed. I am very happy with the staff at Access Ford Lincoln. Than you More

by GCDLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 08, 2021 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 07, 2021

Top service You can only recommend it, you get top advice, top handling, you feel that you are in good hands, just mega top top More

by MAIL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Berry
Jan 08, 2021 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 06, 2021

Service got what I needed done. Sales on the other hand is not the best. Never had but one manager that had nothing to do with the purchase help. Customer service in sales is horrible, and knowledge in fin More

by JESSICAG993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne
Jan 06, 2021 -

Access Ford of Corpus Christi responded

Jessica, Thank you for taking the time to share your thoughts on working with Juan, David, and our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 02, 2021

This was a great experience with Roy and the Service Center. Roy and the mechanic assisted with determining the cause of an unknown oil leak; that other shops told me was a much bigger problem. They w More

by KUYATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 03, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. Roy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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