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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,768 Reviews

1,768 Reviews of Access Ford of Corpus Christi - Service Center

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November 22, 2020

The service department at Access Ford always done an excellent job they get it right the first time and we don’t have to go back the second time More

by WPC2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Nov 23, 2020 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 19, 2020

Great! Roy knows his business! He was also pleasant to deal with, courteous and helpful in explaining the cause of my problems. I am "bodaciously" satisfied! 😊 More

by BWSPROTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Nov 20, 2020 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 19, 2020

I tried calling two days in a roll to the service department. I could never get a live person. I had to go in person to speak to an advisor. More

by DINAF72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hawkins
Nov 19, 2020 -

Access Ford of Corpus Christi responded

I'm sorry you are having a hard time reaching us. are you trying to contact the service department or the collision center? If you need collision center please call us directly at 361-653-3467 we have no machine and every call is answered by a live person. Thank You John Hawkins Collision Center Manager

November 18, 2020

Fast & professional service. Easy drop off and friendly, courteous communication. Will recommend to everyone needing diesel service. No need to call looking do updates, they call you with progress. More

by Smileybgh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Cluff
Nov 18, 2020 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 18, 2020

Great service! we always appreciate the fast and reliable service provided by the dealership. highly recommended and will continue to buy our vehicles from here More

by ELIZA.GARCIA4547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
Nov 18, 2020 -

Access Ford of Corpus Christi responded

Thank you, Eliza, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 18, 2020

I walked into the Service Dept and stood there for a few minutes being completely ignored by a guy named Juan. Then, Roy came in and acknowledged me and was super helpful. I’d recommend Roy when having yo More

by GHOWLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Nov 18, 2020 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roy met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 12, 2020

The service was quick being a oil change and I waited during the oil change.It helps to show up early in the morning so that you will be taken care of faster. More

by muddyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lenanou
Nov 12, 2020 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 12, 2020

We purchased a lifetime service agreement 5yrs ago when we purchased our truck. Service is consistently top notch. Work is always completed in a reasonable amount of time. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

November 11, 2020

I arrived @ 1030am & wait was going to 1.5 hrs & I left @ 1:30pm. I had my app for discount but I couldn’t reset bc of bad WiFi services & I didn’t get discount so I pd full price. Disappointed. More

by IGGARZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who helped me it wasn’t guys on pic
Nov 28, 2020 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. David Byrne Service Manager AccessFord.com 361-265-FORD

Nov 28, 2020 -

IGGARZA responded

No need for discussion. Thank you!

November 11, 2020

Service is always quick and friendly. Vehicle is ready when promised and I never have any issues or hassles. Matt, Juan and all the gang do a great job. More

by MHAVEN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Nov 12, 2020 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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