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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,795 Reviews

1,795 Reviews of Access Ford of Corpus Christi - Service Center

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August 22, 2024

Customer service kept us updated on our vehicle, and made the wait seem less! We will continue to service our truck here! More

by Ceci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Aug 23, 2024 -

Access Ford of Corpus Christi responded

Ceci, we're delighted to hear that our team at Access Ford of Corpus Christi kept you well-informed and made the wait easier. Thank you for your continued trust in us!

August 22, 2024

In the service department was very helpful explained everything and gave us the option of what we could and could not fix or get repaired More

by 4MBEEFMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're glad to hear our service department at Access Ford of Corpus Christi was helpful and transparent regarding repair options. We appreciate your feedback and hope to serve you again in the future!

August 20, 2024

Even though I was unable to complete the transaction the dealership did everything right. Thanks More

by rossnwsandige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback! We’re pleased to hear that, despite not completing the transaction, you felt that Access Ford of Corpus Christi did everything right. We appreciate your kind words and hope to have the opportunity to assist you in the future.

August 20, 2024

The service counter was very helpful and went out of their way to help me get all my questions answered when coming in for my maintenance service. More

by HIMURAKENSHIN183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Aug 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience! We're glad our service counter team at Access Ford of Corpus Christi could assist you and answer all your questions. We appreciate your support!

August 20, 2024

Excellent service. .. Preformed the Works package with the oil treatment additive. In and out in just one hour. Finally we're getting back to normal... Thank you... More

by Brad Traster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Access Ford of Corpus Christi responded

Brad, we're delighted to hear you had a great experience with our service team at Access Ford of Corpus Christi. Thank you for sharing your feedback!

August 19, 2024

Staff is always friendly and helpful. Everyone seems to love my truck. No complaints about the maintenance performed. More

by SEWARD81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Access Ford of Corpus Christi responded

Thank you for the positive feedback! We're glad to hear our team at Access Ford of Corpus Christi provided friendly and helpful service. Enjoy your truck, and we're here if you need anything else!

August 16, 2024

Had an appointment they were there waiting and work done quick. Good job with the service advisor. More

by FILLYOPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Aug 19, 2024 -

Access Ford of Corpus Christi responded

Thank you for the great feedback! We're pleased to hear that your service appointment at Access Ford of Corpus Christi went smoothly and that you were satisfied with the efficiency of our service advisor. We look forward to assisting you again in the future. Safe travels!

August 16, 2024

Technician Benny and Bel in service were very friendly and helpful. I had a mobile serviced oil change and they made it simple and convenient. More

by SADIEGONZALES123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bel Gonzales and Benny technician
Aug 16, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Benny and Bel made your mobile oil change experience simple and convenient at Access Ford of Corpus Christi. Thank you for sharing!

August 15, 2024

Mr. Adrian was awesome. He was very professional. Got me in and out quick. Hopefully I so t have to go back but if I do I'll be asking for him. More

by BRONSTAD_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Adrian
Aug 15, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear that Mr. Adrian provided you with a quick and professional experience at Access Ford of Corpus Christi! Thank you for the positive feedback, and we'll be here if you need us again in the future!

August 15, 2024

Had my truck for 7. 5 hours. run computer diagnostic check. Cost 225.00 didn't fix problem. Never update on status of my vehicle. Had to call and wait 15min before someo More

by Inj3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aiden I guess that was his name...
Aug 19, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns and bringing this to my attention. I apologize for the lack of communication and that your issue wasn't resolved. This is not the level of service we strive to provide, and we understand your frustration. If you would like to discuss this further or give us another chance, please reach out at your convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

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