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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,796 Reviews
Call Service Center (361) 792-2819

1,796 Reviews of Access Ford of Corpus Christi - Service Center

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August 01, 2024

Always ready to help. Shawn has taken care of my problems every time I am there More

by Susietippsmaggieannasusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn.
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for your glowing review! We’re thrilled to hear that Shawn has consistently been able to assist you and take care of your needs. Your satisfaction is our priority, and it’s great to know we’ve been meeting your expectations. If you need anything else or have any questions, feel free to reach out. We look forward to seeing you again!

August 01, 2024

Terry was great help we finished everything with in 2 hours and the jeep was very nice and washed More

by ANTHONYCANTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Anthony, thank you for the fantastic review of Access Ford of Corpus Christi! We’re glad to hear that Terry provided excellent help and that everything was completed quickly and to your satisfaction. It’s great to know you appreciated the clean Jeep as well. If you need anything else or have any more questions, feel free to reach out. We look forward to assisting you again!

July 31, 2024

Machanic was polite and introduce himself he did not take long and answered all my questions. More

by Alfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Access Ford of Corpus Christi responded

Alfonso, thank you so much for the 5-star review of Access Ford of Corpus Christi! We’re thrilled to hear that our mechanic was polite, efficient, and helpful with all your questions. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to serving you again next time. Safe travels!

July 31, 2024

The service is very poor. I’m having trouble with truck turning off 2 times after service work of a OSS module was done. Now I’m being told to have diagnostic done and I have More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benito Juarez
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Jerry, thank you for sharing your concerns and bringing this to my attention. I’m truly sorry to hear about your experience. We understand how frustrating it must be to have ongoing issues with your truck after the service. Please reach out to me directly so we can address your concerns and work towards a solution. Your satisfaction is important to us, and we appreciate the opportunity to resolve this matter. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

July 30, 2024

Just the van ive been looking for, even with the dent that was photo shopped More

by PEGSRANCH11
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Access Ford of Corpus Christi responded

Hello, We apologize to hear you are dissatisfied after your inquiry. I want to assure you that vehicle condition transparency is of the utmost importance to us. When the time allows, please email me so we can work toward earning your confidence back in our team. Golden Gonzales - Sales Manager - ggonzales@lithia.com

July 04, 2024

Everyone was great. The description is effective, as the employees. Thank you very much for your service to my F-250. More

by ernackson
Recommend Dealer
Yes
Employees Worked With
Marisabel Gonzalez
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for the positive review! We’re thrilled to hear that you had a great experience with our team and that the service on your F-250 met your expectations. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Thanks again for choosing us!

June 20, 2024

Alex was so helpful. Made getting our car easy.we would recommend access ford to others More

by CVKROEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember other people
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Jun 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review! We're delighted to hear that Alex made your car-buying experience easy. We appreciate your recommendation and look forward to serving you and others at Access Ford in the future!

June 19, 2024

First time in years getting an oil change and was treated nicely and in a timely fashion. I’ve sat there for over 2 hours before with or without an appointment but this time my truck was taken back immediate More

by WOLNESS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed, don’t remember the name
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Jun 20, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that your recent oil change experience at Access Ford of Corpus Christi was timely and pleasant. Thank you for sharing this positive feedback!

June 18, 2024

The service was impeccable and prompt. The staff was courteous and knowledgeable. Would recommend them. More

by AGOLDING1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medallia
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Jun 18, 2024 -

Access Ford of Corpus Christi responded

Thank you for the recommendation! We're delighted to hear that our team at Access Ford of Corpus Christi provided impeccable and prompt service. We appreciate your support!

June 14, 2024

lost the tire and kept my wheel locks. didn't balance my tires had to drive back get my wheel locks More

by nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Access Ford of Corpus Christi responded

Nico, it's unfortunate to see the rating you have left here. I would love the opportunity to learn more about what has led to this, so I can better assist you in resolving your concerns. Please reach out to me at your next convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

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