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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,804 Reviews
Call Service Center (361) 792-2819

1,804 Reviews of Access Ford of Corpus Christi - Service Center

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February 29, 2024

He never waited or knowledge me someone else had to wait on me , he waited on someone that walked in after me while I just stood there More

by SASROJAS
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
Other Employees : Juan Buentello
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Feb 29, 2024 -

Access Ford of Corpus Christi responded

I'm sorry to read about your experience. We always strive to serve our customers in the order that they arrive, and I regret to see you feel this did not happen at the time of your visit. If possible, I'd like to discuss this further with you, so please feel free to reach out at a time that suits you best. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

February 29, 2024

Very professional and curtes that's what I have Semed to very well organized and clean More

by Woyjerry
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 29, 2024 -

Access Ford of Corpus Christi responded

We're happy to hear about your positive experience at Access Ford of Corpus Christi! Thank you for recognizing our professionalism and courtesy. We look forward to serving you again in the future. Safe travels!

February 28, 2024

Excellent, friendly, very quick service in late afternoon. The mobile tech offered service to us instead of bringing the truck in. More

by Keith423!
Recommend Dealer
Yes
Employees Worked With
Trent Marks
Other Employees : 5
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Feb 28, 2024 -

Access Ford of Corpus Christi responded

Keith, we're glad to know our mobile tech was able to provide you with quick and friendly service at Access Ford of Corpus Christi. Thank you for the great review, and we look forward to serving you again in the future.

February 28, 2024

The attention by the clerks was good but the time it took my truck to get fix in the shop was long. More

by jramirez36
Recommend Dealer
Yes
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Feb 29, 2024 -

Access Ford of Corpus Christi responded

We sincerely appreciate your feedback. While we're glad you found our clerks attentive, we genuinely apologize for the extended wait time for your truck. Your experience matters, and we are actively working on improving our service efficiency. Thank you for your understanding, and we hope to provide you with a more seamless experience in the future.

February 28, 2024

They got my back wiper and installed it in about 15 minutes. I don't have to wait long when I take my vehicle in to get it serviced. More

by ROSIEAVALOS6
Recommend Dealer
Yes
Employees Worked With
Maria Garcia
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Feb 28, 2024 -

Access Ford of Corpus Christi responded

Your time is valuable, and we're happy to get you safely back on the road in a timely manner whenever you visit. Thank you, Rosie, for working with us to care for your vehicle at Access Ford of Corpus Christi. Your kind review is appreciated, and we look forward to working with you again at the next opportunity.

February 24, 2024

They did great got me n out in a manner time I was very pleased More

by LOPEZBRITTANY2914
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 26, 2024 -

Access Ford of Corpus Christi responded

We're glad to know our team got you back on the road in no time, Brittany! Our service team at Access Ford of Corpus Christi appreciates your feedback and looks forward to working with you again down the road!

February 23, 2024

Shawn was great getting me in an out fast. . excellent performance thank you for getting me taken care More

by mthermes091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Feb 26, 2024 -

Access Ford of Corpus Christi responded

We're glad to know Shawn and the rest of our team at Access Ford of Corpus Christi got you back on the road in no time! We appreciate you choosing us for your maintenance needs. Travel safe and come see us again whenever we can next be of service.

February 20, 2024

Shaun was very nice & informed me that they only had one tech at the time I arrived but he would get me taken care of as quickly as possible. More

by STACJUNE
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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Feb 21, 2024 -

Access Ford of Corpus Christi responded

Thank you very much for working with us to care for your vehicle and taking the time to leave us the thoughtful feedback. Shaun will enjoy hearing his nice and informative assistance was valued, and we truly appreciate your patience while we worked to get you back on the road. Please travel safe and come see us again whenever we can next be of help at Access Ford of Corpus Christi.

February 18, 2024

New employee, had a rough start, but he was very polite and was able to resolve the issue. Very kind young man, very excited about his job. He kept in touch and kept me updated which I very much appreciate More

by BSCHUM6136
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
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Feb 20, 2024 -

Access Ford of Corpus Christi responded

Thank you very much for your patience and understanding while we worked to resolve the issues you initially encountered. Your positive and critical feedback is much appreciated, and we're happy to have been able to keep you updated while we turned things around. Our team is always striving to improve at every opportunity and we'll do everything we can to make your next Access Ford of Corpus Christi visit five-star worthy.

February 15, 2024

Very efficient busy but very efficient Every employee that I came across was very polite very courteous. I can't say enough nice about all of them. They were all very good thank you. More

by Beckypow74
Recommend Dealer
Yes
Employees Worked With
Bel Gonzales
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Feb 16, 2024 -

Access Ford of Corpus Christi responded

Becky, we love hearing when a team effort was enjoyed by a valued Access Ford of Corpus Christi guest. Thank you very much for your compliments on the efficient, courteous and kind assistance you received during your visit. It's our pleasure to help with your automotive needs and we look forward to your next return.

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