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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,779 Reviews

1,779 Reviews of Access Ford of Corpus Christi - Service Center

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September 15, 2023

Roel the service manger is quite professional and accurate and is a great representative of your delaship. More

by Ppt_darin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roel Alaniz
Sep 17, 2023 -

Access Ford of Corpus Christi responded

It's great to hear that Roel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 15, 2023

Our sales associate was great and very knowledgeable There was no pressure to buy felt at ease More

by RPEREZ4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Access Ford of Corpus Christi.

September 14, 2023

Very bad experience worst dealership I have ever purchased a vehicle from. I would not recommend this place. More

by MORALESJACOB_24
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Castillo
Sep 20, 2023 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience, Jacob, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. JR Velasco General Manager rvelasco@lithia.com

September 14, 2023

Good people they treat you like family and your outside service guys are great thanks More

by MARTIN.DAVIDLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Access Ford of Corpus Christi responded

Hi Martin, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

September 14, 2023

Access Ford has been servicing my truck since I bought it. Juan has helped me many times. Some places will charge you for what ever they can. This time I had a check engine light on due to my air filter More

by FIREENG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Access Ford of Corpus Christi.

September 13, 2023

Awesome customer service thanks to Rick Lerma and team for getting the deal done. Thank More

by ASHLEY.TREVINO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Access Ford of Corpus Christi responded

Thank you, Ashley! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi. Rick and our team look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 13, 2023

I have always appreciated the service I recieve from Access Ford. But now they have given up the Lincoln product, and I don't know if I should continue their service or not. However, they always did a g More

by DLUNDMARK933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies Jennings
Sep 14, 2023 -

Access Ford of Corpus Christi responded

Mark, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 12, 2023

Excellent service this time around. I usually hate going here because of the lack of communication & follow through by the entire service dept. This time I was actually greeted w/a smil More

by FONZIEZAVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel
Sep 13, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Access Ford of Corpus Christi.

September 09, 2023

Great service very friendly people very helpful very polite great coffee while you wait and you don’t even have to wait long depending on your service More

by gchapa876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 08, 2023

Friendly and always helpful. Service was preformed sooner than stated. Extremely pleased with the service. More

by Jfloresr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacie Jennings
Sep 08, 2023 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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