Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,782 Reviews
Call Service Center (361) 792-2819

1,782 Reviews of Access Ford of Corpus Christi - Service Center

Sort by
November 04, 2022

Great experience from booking until completion , friendly and courteous staff , very attentive to my needs More

by MICHAEL.HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacie, Johnathan Aldridge
Report | Print
Nov 07, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 04, 2022

Nice and professional worker. Timely work pleaded with work done. Price was competitive with other places More

by BARBARAWYNN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Nov 07, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 02, 2022

Very friendly, helpful service in the service department. Got my oil change in and out on a Saturday. More

by Psmikeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Nov 02, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad you had a helpful service here at Access Ford of Corpus Christi! We look forward to seeing you again down the road!

November 02, 2022

Mr. Buentello with customer service is always first to greet by name when you walk in. If he with another customer he still acknowledges you and tells you he will be right with you or may ask a co/worker More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

Access Ford of Corpus Christi responded

Hi, We appreciate the kind words! We are happy to hear your time with us was a great experience! We hope to see you again soon!

November 01, 2022

Took 3 trips to solve my issue, but they continued to work to resolve the issue. Communication between departments needs improvement, I had to call on waiting part to find it was on the shelf. More

by Rhino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We appreciate your patience in working with our team. We hope to earn your business again down the road.

October 30, 2022

Very efficient and always get the job done. I take my car here for all its maintenance needs. More

by NURSE_GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Oct 31, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 30, 2022

Sat for 3 hours to be told they haven't started on my truck smh More

by Morenoben05
Friendliness
Recommend Dealer
No
Employees Worked With
Johnathan Aldridge
Report | Print
Nov 01, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a quick and efficient service. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Trenton Marks trentonmarks@lithia.comProviding a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. JR Velasco General Manager rvelasco@lithia.com

October 28, 2022

Very nice and prompt service! Will definitely be back! I received my tire the next day with them immediately calling to put it on. More

by CHEYENNEBORCHERT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad our team was able to provide you with a nice experience! We hope to see you again soon!

October 27, 2022

LaCie was awesome service writer. I highly recommend using her if you choose to use access ford. More

by JUSTBROCK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacie
Report | Print
Oct 27, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. Lacie and our team appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 27, 2022

Went in as scheduled at 7 AM in the morning, truck was serviced as soon as I got there back to the mechanic shop,, service was done within an hour, I was happy with the service and the service assistant m More

by Danny Alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Access Ford of Corpus Christi responded

Danny, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

1
...
78
79
80
...
179