Acme Nissan
South Brunswick, NJ
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76 Reviews of Acme Nissan
One Word....RIP OFF. If you go there, then be prepared to pay 200% more then your local workshop. People at service desk pretend to be co-operative but they will rip you off for sure. VERY VERY Expensive and pay 200% more then your local workshop. People at service desk pretend to be co-operative but they will rip you off for sure. VERY VERY Expensive and will leave you with no choice. Not at all flexible and doesn't understand customer pains. Be ready to PAY A VERY VERY HIGH PRICE if you go there. More
I think they are a great scam dealer. My mom was recommended for the same repair over two consecutive oil changes for her Pathfinder. For my Altima, I knew I had a stuck thermostat, but they wanted recommended for the same repair over two consecutive oil changes for her Pathfinder. For my Altima, I knew I had a stuck thermostat, but they wanted to do recommend other work because they found 'goo' in the radiator. No kidding, that's what they wrote on the invoice. No need to go here unless you're on vactaion visiting and your car is overheating and must be repaired. I couldn't make the 180 drive back to Maryland otherwise. More
I called the service department to find more about the service charge that I was not sure of. The guy who answered my call did not give me the answers that I was looking for, so I asked for the manager. service charge that I was not sure of. The guy who answered my call did not give me the answers that I was looking for, so I asked for the manager. He said he was not there now. So I aked for someone superior than his position. He put me on a hold, and after a while, THE SERVICE MANAGER WHO WAS NOT THERE 5 MINUTES AGO, was on the phone talking to me. Ok, fine. Tom Bradley, the service manager explained about the charge, but I still wasn't sure about the charge, so I asked him back with more questions. At one point, he was laughing, so I said, "Are you laughing at me?" and he said, "No I am laughing at what you said." I am not a person who knows about cars, and my questions might be funny for someone who is an expert about cars. But that person, happened to be the service manager at the dealer, CAN NOT laugh at a customer, or at his comment. Horrible service. Lack of proffesionalism. I am not recommanding them to anyone. More
Pricy. Asking more than what they should do. They Pricy. Asking more than what they should do. They eventually fix it but who knows what they have actually changed. I left my car there and they t Pricy. Asking more than what they should do. They eventually fix it but who knows what they have actually changed. I left my car there and they told me what they had changed but later on I realized that they had changed only couple of small plastic connection parts and asked me to pay for the entire new part which they didn’t changed. Try to make me understand for their convenience regardless of the fact. Finally, it always takes time. Oil change? Usually takes more than 2 hours regardless of whether you have an appointment or not because everybody has a same appointment time. More
I have purchased (3) vehicles from Acme and my daughter has purchased (2). The reason for this has been the courteous fashion and superb service we have received in the past. I have never had a problem w has purchased (2). The reason for this has been the courteous fashion and superb service we have received in the past. I have never had a problem with this dealer. The owner PJ also took the time to ask us if we were satisfied in all aspects of their sales and service. I will continue to do business with this organization as long as the quality of their service remains as it has been over the last 20 years. Tom Bradley of the service department has always been responsive to my needs. Bill Susan the sales rep. was courteouos and informative at all times even though it looked as though I was procrastinating. More