I had a horrible experience with Alamo Finance in Texas - Jamesjbuck
I had a horrible experience with Alamo Finance in Texas regarding my cargo van financed through New Jersey Auto Lending, SJR Sansone JR 66 Nissan, Sansone JR’S Windsor Nissan. My vehicle was repossessed even though I was only 12 days past due on one payment. The situation was caused mainly because the dealership has failed to provide me with a permanent tag for almost 11 months an I still didn’t receive a tag. It was always an excuse why I didn’t have my permanent tags. Every month I’ve had to keep getting temporary tags and paying extra filing fees out my pocket to a company for business compliance called Gigsafe just to keep my work vehicle active and updated in their systems to keep it on the road, which caused delays in my income and payments every month.
On top of that, the customer service was extremely disrespectful and unprofessional. Representatives talked to me any kind of way instead of trying to understand the situation or work out a solution. There was no compassion, no communication, and no willingness to help despite the ongoing tag issue not being my fault.
I rely on my cargo van for work and supporting my family, and the way this was handled was completely unfair. I strongly disagree with recommending them to anyone that’s considering them for financing.
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