Acura Columbus

Good people, great service I found the car I wanted on the Auto trader site. I drove by on a Sunday night, took a quick look and wanted to test drive the car, and have the oppor I found the car I wanted on the Auto trader site. I drove by on a Sunday night, took a quick look and wanted to test drive the car, and have the opportunity to purchase if I liked it. I called the dealership and left a message, I wanted to place a deposit to hold the car until I got off work. On a Sunday night at 10PM I received a call from the dealership, said they got my message and wanted to work something out for me. We worked out a deal and we purchased the car on monday. Really great experience. They made what was important to me as a customer, important to them. Thanks Zach. More

First Service Experience I was VERY pleased with my first service at Acura Columbus. I felt that everyone cared about me and my car. I came 1 1/2 hours away to buy this car a I was VERY pleased with my first service at Acura Columbus. I felt that everyone cared about me and my car. I came 1 1/2 hours away to buy this car and then to have it serviced. I was concerned about how I would be treated. It was the BEST car service experience I have ever had. I will come the next time feeling confident and pleased that I chose Acura Columbus to purchase my car and to have it serviced. EVERYONE we talked with was VERY helpful and kind. More

Great experience for first time lease I recently chose Acura of Columbus to lease for the first time. I worked with Zack and he made the process great. Never once did I feel pressure or ru I recently chose Acura of Columbus to lease for the first time. I worked with Zack and he made the process great. Never once did I feel pressure or rushed. Zack did a great job making sure that i understood all of the features on my new car. I feel that Acura of Columbus gave me a fair trade on my vehicle and everyone there was friendly and welcoming. Definitely will recommend Acura of Columbus in the future. More

Efficient Service was thorough and efficient. I was in and out in an hour and sometimes that is not always the case when I get my car serviced. Staff was friend Service was thorough and efficient. I was in and out in an hour and sometimes that is not always the case when I get my car serviced. Staff was friendly and helpful. I would recommend. More

Fast, friendly service! The staff is very professional, warm, and welcoming. I was in and out in an hour. I really appreciate the end to end inspection performed on my car ea The staff is very professional, warm, and welcoming. I was in and out in an hour. I really appreciate the end to end inspection performed on my car each time I take it in. More

Great service as always Brought in my 2014 MDX for its A1 service and dealt with Todd, who always does a great job and is very courteous. I continue to come back to this dea Brought in my 2014 MDX for its A1 service and dealt with Todd, who always does a great job and is very courteous. I continue to come back to this dealership (had a 2009 TL before) because they know how to make customers #1. Highly recommended! More

Service Department Outstanding Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i m Came into dealership with a burnt out low beam headlight. Service attendant, Zach explained the diagnostics to be performed and potential issues i might face if it were more than a burnt out headlight. Zach was not scheduled to be in early the next morning and turned me over to Todd. Todd listened and ensured me that he would be available when i brought the car back in to get service the next morning. Acura Columbus handled this issue with my car very well. I was driven to my office at Polaris by a 22 year veteran of the company. What a pleasant experience. The work effort turned out to be only a a burnt out headlight. Outstanding treatment by everyone at Acura Columbus. I would recommend Acura Columbus to everyone. Thank you More

Trouble shooting The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated The dealership was very professional , prompt and effective. The problem I experienced was not found but all obvious potential sites were investigated. The oil change was incremental and timing was right on the estimate. Car was washed as well.. Great job. I am missing a pair of Maui Jim prescription sun glasses that if you find them please let me know. Not sure when I had them last. Larry Baker More

MDX 2016 I enjoyed the friendly atmosphere of the dealership. I was able to get the information I needed on the phone, by e-mail, and also while at the dealer I enjoyed the friendly atmosphere of the dealership. I was able to get the information I needed on the phone, by e-mail, and also while at the dealership. Did not feel pressured about a purchase, and was given ample time to make a decision. More

OUTSTANDING Customer Service! I was truly blown away by your customer service. From the young man who greeted me, to Ed who showed me to service (first visit) and Todd Skidmore we I was truly blown away by your customer service. From the young man who greeted me, to Ed who showed me to service (first visit) and Todd Skidmore were each tuned in and seemed eager to do their work WELL. John Collins came to the waiting area and explained all of the service that has been done to my car prior to my purchase. Todd came out and kept me in the loop on service needs and timing. And Julie and Joyce at checkout were delightful. Such a refreshingly professional and friendly experience. Kyle Duncan and Derek Watts were equally great to work with when I purchased in October. More