Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
COVID-19
Response
  • Service Pickup & Delivery
  • No Contact Transactions
  • Vehicle Sanitization

Acura Columbus - Service Center

Dublin, OH

4.7
812 Lifetime Reviews Review Dealership

812 Reviews of Acura Columbus - Service Center

Sort by
February 19, 2021

"We were only in for a routine oil change. They did the..."

- Sgunn0602

We were only in for a routine oil change. They did the multi-point inspection as well. Jamie and the service manager did an excellent job in communication and we appreciate that very much. Steve

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2021 -

Acura Columbus responded

Thanks for your kind words! Please be sure to come back any time you need us. Thanks, John Connelly Owner/Acura Columbus

January 11, 2021

"I called first thing Monday AM. Had my vehicle at the..."

- GARY.LEHMAN55

I called first thing Monday AM. Had my vehicle at the dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jan 11, 2021 -

Acura Columbus responded

Excellent! Thanks Gary. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

January 03, 2021

"I had a great experience at this dealership. Very..."

- Habboush

I had a great experience at this dealership. Very accommodating, freindly with tons of knowledge. I would highly recommend their service department. Best on the business!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2021 -

Acura Columbus responded

Wow! Thank you so much. Your words mean a lot to us. I am very happy that Jami and the team could help. Have a great week. Thanks, John Connelly Owner/Acura Columbus

December 22, 2020

"Service team is friendly and informative. willing to fix..."

- Don Chibi

Service team is friendly and informative. willing to fix any issues I raised and heard my concerns / considerations when scheduling. I’ve has pleasant experiences over the past 3 years servicing my 13 year old car

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2020 -

Acura Columbus responded

Thanks for being with us the last 3 years Don — we appreciate it! Thanks, John Connelly Owner/Acura Columbus

December 19, 2020

"100% satisfied as always. Clay was excellent! The..."

- Satisfied Customer

100% satisfied as always. Clay was excellent! The entire team was outstanding as usual. It’s difficult to receive satisfactory customer service and quality of work these days. Acura Columbus is the exception. The experience was easy, convenient, thorough, and I always felt valued as a customer

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2020 -

Acura Columbus responded

Easy, convenient and thorough — just what we want! Thank you so much for being our customer. - John Connelly Owner/Acura Columbus

December 16, 2020

"Your service person Jenny was very nice and professional...."

- hank

Your service person Jenny was very nice and professional. You gave me a loaner and I really liked the video clip that you sent me on the car. It was very good experience and I appreciate it!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2020 -

Acura Columbus responded

I am glad you liked the video -- really important and helpful! I am glad you had a good experience and we appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

Dec 17, 2020 -

hank responded

I will be back!

November 18, 2020

"Efficient service. Good communication. Wished they had..."

- Sharon M

Efficient service. Good communication. Wished they had someone manning the outside drop off though. But they did a nice job and washed my car. Appreciate that!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nov 18, 2020 -

Acura Columbus responded

Thanks Sharon! We do have a drop-off staff, but you must have caught us at the wrong moment! Hopefully it works better for you next time. Have a great week. Thanks for being our customer. - John Connelly Owner/Acura Columbus

October 23, 2020

"This is the best place I have had my car serviced. The..."

- sarahm8605

This is the best place I have had my car serviced. The service is excellent! They were done with my car much sooner than expected. I appreciated the informative video they sent on what was wrong with my brakes. I also enjoyed the loaner car.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2020 -

Acura Columbus responded

Fantastic! I am glad you liked the video - that is super important to me. Thanks for being our customer. - John Connelly Owner/Acura Columbus

October 21, 2020

"Easy to schedule, prompt attention when I arrived, clean..."

- CCARNEY

Easy to schedule, prompt attention when I arrived, clean & quiet waiting area, had my car finished in less time than expected. Very happy with the service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2020 -

Acura Columbus responded

Thank you for taking the time to leave us a very kind review. We appreciate it! Have a great week. Thanks, John Connelly Owner/Acura Columbus

October 09, 2020

"Dropped our 2017 MDX off for a 25K mile service...."

- jonfkelly

Dropped our 2017 MDX off for a 25K mile service. Excellent service, from the greeter, Eric, through the service advisors, Jami and Zach, to the tech, Clint.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oct 12, 2020 -

Acura Columbus responded

Thanks! I am glad all went well. I hope you have a great week. Thanks, John Connelly Owner/Acura Columbus

1
...
1 - 10 of 812 results