Acura North Scottsdale

Our sales experience with Caelen was great. He was professional and very informative. We love our 2010 MDX - a tremendous improvement over our previous 2007 MDX. A recent repair issue was handled fla professional and very informative. We love our 2010 MDX - a tremendous improvement over our previous 2007 MDX. A recent repair issue was handled flawlessly by Caelen in conjunction with Summer our service representative. Sales and Service have been outstanding. More

I give Robyn Enriquez and the dealership all 5's is because they have always been very helpful. Robyn takes care of all THREE of my cars, i wont go to anyone else. I make a 30 minute drive to Acura of because they have always been very helpful. Robyn takes care of all THREE of my cars, i wont go to anyone else. I make a 30 minute drive to Acura of North Scottsdale every time i need my car serviced. Robyn and the dealership make life easy for a busy person, they are quick with the service and get you in and out as fast as they can. I will recommend everyone i know who drives and Acura to go see Robyn and Acura of North Scottsdale. More

Plamen, Rocko and Matt went out of their way to provide excellent customer service as well as worked at putting together a "win-win" deal for myself and them. Charles Wagner of the finance department was a excellent customer service as well as worked at putting together a "win-win" deal for myself and them. Charles Wagner of the finance department was also first class. Very good car buying experience! I would shop at Acura of North Scottsdale again! More

They blatantly lied to us about the possibility of ordering a new car in the colors we wanted in order to sell a vehicle from their inventory, after insisting that we pay a $2000 non-refundable deposi ordering a new car in the colors we wanted in order to sell a vehicle from their inventory, after insisting that we pay a $2000 non-refundable deposit. We told them that we were willing to wait the 6-8 weeks for the car to be built and shipped, but they said that the color combination was discontinued and they had “looked it up on the computer.” They tried to cover up their deception by telling us that the corporate web-site from Acura was wrong and even though we had built the exact car we wanted that very day that it was not possible to get the MDX model we wanted in the colors we wanted. We had a much better experience with Acura Peoria and Acura Tempe who were nothing but respectful and honest. Additionally they both had a base model MDX in the exact color combinations we wanted on their lot, which they told us any dealer would be able to see on their inventory. I would urge you if you care about honestly and a good experience to look elsewhere. More

My only dis-satisfaction, so far, has been an inability My only dis-satisfaction, so far, has been an inability to reach someone on a first call. Everyone seems to be "busy" , whether I call service d My only dis-satisfaction, so far, has been an inability to reach someone on a first call. Everyone seems to be "busy" , whether I call service dept. or sales.... I cannot add anymore than the above since I was satisfied with all aspects. I might add that Caelen Armijo was very helpful and gave us all the time we needed to understand the nav and cell phone system.. More

Came in on a whim, not understanding that there were still some very attractive financing offers out there. Looked at an MDX and inquired about current offers. Important to note here, I said I asked, as still some very attractive financing offers out there. Looked at an MDX and inquired about current offers. Important to note here, I said I asked, as opposed to the typical salesman tactic: Vomit information and offers all over you once you set foot on the property. Caelen took the time to wait for my questions and then explained what he knew, nothing more, If I wanted to know someting I got to ask first. No pressure, easy transaction, friendly, professional sales. If you ever want to meet a patient, and respectful salesmen, go see Caelen. If not, go see Cal.. LOL Thanks again for the help. Mike More

The reason I gave the dealership and Ms. Robyn Enriquez high marks is because I purchased my car in 2005 and anytime I needed regular service or service in an emergency, Robyn was always ready to help me. high marks is because I purchased my car in 2005 and anytime I needed regular service or service in an emergency, Robyn was always ready to help me. The service personnel always made sure I was statisfied with the repairs before I paid the bill. It has been a pleasure bringing my car to them and why I will consider purchasing another Acura from this dealership. Sincerely, Anthony Marseglia More

I consistently bring both my Acura's to North Scottsdale Acura and always work with Robyn Enriquez. Robyn Enriquez continues to provide exceptional costumer service every single time I bring my Acura's in t Acura and always work with Robyn Enriquez. Robyn Enriquez continues to provide exceptional costumer service every single time I bring my Acura's in to her. When my cars need repair the quality and efficiency of the work performed is far above any other Acura dealer I have worked with. The employees are extremely friendly; specifically Roby Enriquez goes out of her way to ensure you are happy and overall satisfied with your experience. I have not purchased an Acura at this location, but the service prices are extremely reasonable. Robyn Enriqez and Acura will match all competitor dealerships coupons by 10%, every time! I do not have one complaint regarding Robyn Enriquez and North Scottsdale Acura. More

Robyn Enriquez was incredibly helpful. She showed she was caring and passionate about the customer and my experience. She took the time to explain the problem in the car with me and the mechanic in term was caring and passionate about the customer and my experience. She took the time to explain the problem in the car with me and the mechanic in terms I could understand. I will always use Robyn with all my Acura Service needs! More

My husband and I both have Acuras and we would never go anywhere else but this dealership for service. In fact, their service department is the reason we have two Acuras! We never dread a trip to the deal anywhere else but this dealership for service. In fact, their service department is the reason we have two Acuras! We never dread a trip to the dealership...in fact, even our 3 year old son looks forward to it, primarily because they are so friendly and accomodating. More