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Acura Of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.7
9,619 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,619 reviews

August 17, 2023

Very cooperative, welcoming, and overall very great experience. We tried to get the best deal and it worked out. More

by GIOCAMPANA710
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Largo
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Aug 18, 2023 -

Acura Of Pembroke Pines responded

We're glad to know you had a great experience with us at Acura of Pembroke Pines and that we could help secure the best deal for you. Thanks for sharing your feedback! We'll see you next time!

August 17, 2023

Mike got me in and took care of the battery issue quickly. Will use him again More

by Sdwaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Acura Of Pembroke Pines responded

We're glad to hear that Mike was able to assist you promptly with the battery issue! It's wonderful to know that you had a positive experience with our service at Acura of Pembroke Pines! Hope to serve you again soon.

August 17, 2023

Very respectful sales person, smooth and easy to work with. Definitely recommend to others, no regrets! More

by ADYUNU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Acura Of Pembroke Pines responded

We appreciate your kind words! Our team at Acura of Pembroke Pines is always here to provide a smooth and respectful experience. Thanks for recommending us, we're glad you had no regrets!

August 16, 2023

The customer service was great. The turnaround time was a bit long but worked out in the long run. More

by CPB1930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Acura Of Pembroke Pines responded

Thank you for your feedback! We're delighted to hear that you found our customer service to be excellent at Acura of Pembroke Pines. Safe travels!

August 16, 2023

The staff was ultra accommodating and professional. It would be a no brainer to work with this team for future business More

by DedricAdderley
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know you found our team at Acura of Pembroke Pines accommodating and professional. Thank you for trusting us with your business! We look forward to working with you in the future! Have a great day!

August 16, 2023

Made the deal come together. Delivered the car to me in Fort Myers! Appreciate the extra work and care. More

by chris@21offroad.com
Recommend Dealer
Yes
Employees Worked With
NICOLAS LAGO
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Aug 17, 2023 -

Acura Of Pembroke Pines responded

Hi Chris! We're so glad to know that you appreciated the extra effort from our team at Acura of Pembroke Pines! Delivering your car to Fort Myers was no problem for us. Thank you for sharing this positive review, and enjoy your ride!

August 15, 2023

Great service and on time performances and are very clean with dealing with the vehicle. More

by RAFUCHO7833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Acura Of Pembroke Pines responded

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service at Acura of Pembroke Pines. Maintaining the highest level of cleanliness and professionalism is always our top priority. Hope to serve you again soon.

August 14, 2023

Good place to do business. Kelvin was very helpful and professional. I would recommend him 100%. More

by PMATETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Acura Of Pembroke Pines responded

Thank you so much for your kind words! We're thrilled to hear that Kelvin provided you with excellent assistance and professionalism at Acura of Pembroke Pines. We're proud to have him as a part of our team. Safe travels!

August 14, 2023

The technical consultant is very knowledgeable and service was good. The service was prompt and efffective. More

by waynereal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Acura Of Pembroke Pines responded

We appreciate your feedback! It's great to know that our technical consultant was able to provide you with the knowledgeable service that Acura of Pembroke Pines strives for. We're here whenever you need us next time!

August 14, 2023

Bought a car in January. Told after the paperwork it was missing a key fob. Waited 6 months for it. Now I cannot get a call back with the necessary inter-dealer , I’m out o More

by thomasyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Ticker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtiss in sales has been non responsive, and the sales manager, Larry, doesn’t return calls. Not very professional!
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Aug 15, 2023 -

Acura Of Pembroke Pines responded

Thomas, It's disappointing to read about your experience. It's important that our customers feel they can trust us and it sounds like we've let you down here. We certainly don't want any customer waiting this long for a key fob or feeling ignored when trying to get in touch with us. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

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