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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,604 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,604 reviews

January 01, 2022

Great people that work in the service department. Jean is an excellent person and employee More

by RODRIGCA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind comments! We're honored to have you as an Acura of Pembroke Pines customer and look forward to your next visit with us!

January 01, 2022

Made an appointment for routine service and they got it done quickly so it wasn’t an all day ordeal! This is our 4th Acura vehicle❤️ More

by LAZAMADOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Acura Of Pembroke Pines responded

We're so glad we were able to get your vehicle back to you quickly! Thanks for trusting Acura of Pembroke Pines with your business. We look forward to seeing you again next time!

December 31, 2021

I clicked an online ad for a used car said to be in stock and within what felt likes minutes, Jan Gallego contacted me. His professional and respectful communication made me confident that he could close my More

by sclindauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Gallego
Jan 04, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback! We're thrilled to hear that Jan exceeded your expectations and we'll be sure to let him know how much you appreciate his awesome service. Thanks for choosing Acura of Pembroke Pines and please don't hesitate to reach out if there's anything else we can do for you!

December 30, 2021

David and Lou were very helpful and made my car buying purchase easy and pleasant. More

by STEPHGRIEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thanks for trusting Acura of Pembroke Pines with your business. We hope we have the privilege of working with you again in the future!

December 30, 2021

Rayon took great care of me. He made sure everything was in working order for my service apt . He also and went the extra mile to take care of coordinating with insurance for additional body work. More

by fsutton85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson in service.
Jan 03, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're thrilled to hear that Rayon exceeded your expectations and we look forward to seeing you again next time here at Acura of Pembroke Pines!

December 30, 2021

Still have that smell coming from ac when car has been sitting a musty smell comes out of ac then disappears. More

by vejaralex200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Acura Of Pembroke Pines responded

We're disappointed to hear we couldn't take care of this issue entirely. Please contact our Service Department - (877) 468-9930 to discuss the situation in more detail. Thank you.

December 30, 2021

Excellent customer service from ron richardson.. love payment plan addition. Will definitely return in the future More

by FORDMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Acura Of Pembroke Pines responded

Thank you for the great review of Acura of Pembroke Pines! Ron & the team look forward to serving you again in the future!

December 30, 2021

Staff is very friendly, respectful of my time and courteuos. I dropped off my vehicle for an oil change and maintenance and to my surprise, received a phone within 75 minutes that my vehicle was done More

by HOLANDER84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Acura Of Pembroke Pines responded

We are so happy that our team at Acura of Pembroke Pines could take wonderful care of your vehicle! Thanks for your kind review, we appreciate it!

December 30, 2021

I felt the explanation of what needed to be done to my car could have been explained more. I was told I needed a cabin air filter and engine air filter replaced, only to get my summary and find that my tr More

by HondaOwner88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment clerk
Jan 13, 2022 -

Acura Of Pembroke Pines responded

We regret to hear about this experience. We strive to provide five-star care to our customers and are disappointed to see the low rating. We'd like to help resolve these concerns. Please reach out to us at your earliest convenience to improve the situation. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

December 30, 2021

This dealership is warm friendly and welcoming especially Jean who has been always so gracious and kind to me. More

by CLAUDINEOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Acura Of Pembroke Pines responded

Claudine, we are so happy to hear that Jean can always take wonderful care of you! Acura of Pembroke Pines is pleased to hear that!

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