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Acura Of Pembroke Pines
Pembroke Pines, FL
9,523 Reviews
Welcome to Acura of Pembroke Pines!
We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida.
We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:30 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 9,523 reviews
July 27, 2019
Fast and comfortable service visit This dealer has a great setup to get you in and out fast and the staff is super friendly and efficient, especially my service advisor Jean M Louis. This dealer has a great setup to get you in and out fast and the staff is super friendly and efficient, especially my service advisor Jean M Louis. More
by ACEBAL74
Verified CustomerEmployees Worked With
Jean Marie Louis
July 26, 2019
Pleasant, fun, and stress free! This is my second lease with Acura Pembroke Pines, FL. The experience was smooth, pleasant, and even fun. This was mostly due to Mr. Sean Bradford, Se This is my second lease with Acura Pembroke Pines, FL. The experience was smooth, pleasant, and even fun. This was mostly due to Mr. Sean Bradford, Senior Sales Consultant. First and foremost, he listened! No pressure, no hype. Sean presented facts so we could make the best decision for our budget. Of course, Acura's pricing and miles incentives, plus rollover miles from our previous lease just made the deal even better! Shout out to Mr. Joe Kalouf in the business office who made the dreaded document signing a breeze. Oh yeah, one more thing, I love my beautiful sparkling red 2020 TLX. Thank you again Sean and Joe for your great customer service! More
by SusanM
July 26, 2019
Un trust worthy I wouldn’t recommend them to my enemies further more my friends or family, they are very deceptive and dishonest,they’ll do anything just to sell u a I wouldn’t recommend them to my enemies further more my friends or family, they are very deceptive and dishonest,they’ll do anything just to sell u a car More
by Pat
July 26, 2019
Awesome Jean Louis is the best service rep I had at Acura. It was truly an awesome experience. I enjoyed this visit because was fast and easy Jean Louis is the best service rep I had at Acura. It was truly an awesome experience. I enjoyed this visit because was fast and easy More
by RIC2080
Employees Worked With
Jean Louis
July 26, 2019
Great experience As usual , I had a very good experience with my advisor Marco Pinto and the rest of the service team. They were Efficient , fast and courteous As usual , I had a very good experience with my advisor Marco Pinto and the rest of the service team. They were Efficient , fast and courteous More
by divingsofla
Employees Worked With
Marco Pinto
July 26, 2019
Excellent Showed up no reservation Marco pinto took care of me and provided a loaner for my service and recall to be completed. Excellent service and attitude Showed up no reservation Marco pinto took care of me and provided a loaner for my service and recall to be completed. Excellent service and attitude More
by PRATN
Employees Worked With
Marco Pinto
July 26, 2019
Always an awesome experience..... My Acura vehicles have been bought and serviced at this Acura dealer. Mr. Jean Louis, my service advisor, is without a doubt one of the most respectfu My Acura vehicles have been bought and serviced at this Acura dealer. Mr. Jean Louis, my service advisor, is without a doubt one of the most respectful customer- service -oriented person I have dealt with at APP. No matter what the issue is, or what mood you are in, Mr... Louis always treats you with respect and brings an immediate solution/answer to your issue (s). He is one individual that makes this dealer a great experience. Thank you Jean!!! I hope you are being well appreciated by APP. More
by ocasco
Employees Worked With
Jean Louis - Service Advisor
July 26, 2019
Failure to review completed work, failure complete work My auto was recalled due to a driveshaft separation issue. The work was completed within 90 minutes. I was under the assumption that the work was comp My auto was recalled due to a driveshaft separation issue. The work was completed within 90 minutes. I was under the assumption that the work was completed. Later that day, I was travelling on the FL Turnpike when I heard a screeching metal sound emanating from the bottom of the auto. I immediately exited the Turnpike and stopped the car at my first opportunity to find out what the problem was. I looked underneath the car and noticed that there was some sort of metal pan dangling from chassis. I immediately call Acura (6:22pm) and asked what time there service department closed. It took me over 45 minutes ( from east Sunrise Blvd to Acura of Pembroke Pines) to arrive. I was greeted by Mr. Louis and he immediately took charge and assured me that the problem would be taken care of. He was spot on. However, I was inconvenienced, I had to cancel a dinner date, and did not get home until 830 that evening. In the interim, I received a perfunctory apology from Acura for the shoddy work they performed on my car. No one has taken responsibility for their lack of accountability. Acura needs to shore-up there quality control when it comes to making sure that when a customer's car is returned and no loose parts are dangling from the bottom of the car. Originally, I went for driveshaft separation (RECALL) what I got was a problem that I didn't want or need. The lack accountability from Acura is astounding. Mr. Nestor Robles was the Service Advisor who assured me the work was complete. I beg to differ. Mr. Robles could take a few pointers from Mr. Louis. More
by LOUISGCRUZ
Employees Worked With
Mr. Jean Louis ( excellent service on fixing the problem)
July 25, 2019
Giovanni and the Acura Pines team are the real deal! Coming from a person who cringes at the idea of having to walk into a dealership, Giovanni and the Acura of Pembroke Pines changed my mind. With the e Coming from a person who cringes at the idea of having to walk into a dealership, Giovanni and the Acura of Pembroke Pines changed my mind. With the end of my lease quickly approaching, I spent three full days in dealerships around the South Florida area. At every other dealer, my keys were taken almost immediately and didn’t reappear until I was fed up (I'm 5 months pregnant and was forced to sit 6-7 hours in a dealership without having the opportunity to leave for food) Other car sales people lied, tried to squeeze every penny they could and worse of all, tried to sell me cars i didn’t want. Giovanni was the complete opposite, very polite, very straightforward, no games, accommodating and best of all gave me options I had never heard of. We got a deal done in no time and I couldn’t be more proud to recommend him and the entire Acura team to anyone in the market. Thank you, Giovanni! More
by Ep1223
July 25, 2019
Purchase made Terry St. Lawrence was extremely helpful, he was very professional in all aspects of our purchase he made our purchase so stress free. Terry is a sur Terry St. Lawrence was extremely helpful, he was very professional in all aspects of our purchase he made our purchase so stress free. Terry is a sure keeper. More
by Dsaintpryce
Employees Worked With
