Acura Of Pembroke Pines

Great customer service James Chalmers was super helpful! I was not planning to buy a car at this visit. My husband and I were just looking to trade my leased Lexus but after touring with James and looking a I was not planning to buy a car at this visit. My husband and I were just looking to trade my leased Lexus but after touring with James and looking at all the options he had for me and going on a test drive, we were hooked! He also promised me a complimentary car wash anytime I visit the dealership which I plan to do every week! More

My Temporary Tag was Taken The dealership mis handled my temporary tag when they put my permanent plate on my car. My old temp tag was taken and used on another vehicle so The dealership mis handled my temporary tag when they put my permanent plate on my car. My old temp tag was taken and used on another vehicle so I was getting bills in the mail from FDOT and Sun Pass for tolls that was not my car. Its like someone stealing your identity. I am still fighting this with FDOT. When I called the dealership all I got for an explanation was. Oh temp tags are easy to forge. Funny it started happening right after I returned it. As a side note, my salesperson was great but the chain of custody with the tag was poor and mishandled. More

Trustworthy, pleasant service We were very pleased as usual with our service visit at Acura of Pembroke Pines. Our Service Writer, Jean, is the main reason we trust Acura and this We were very pleased as usual with our service visit at Acura of Pembroke Pines. Our Service Writer, Jean, is the main reason we trust Acura and this dealership so much. He is always pleasant and thoroughly explains what needs to be done after our car has been checked. We trust Jean and this dealership, and we are always happy with their work. More

Great Car Experience Recommend this dealership to anyone who would like excellent service. Michael D, and Douglas C and John T were very pleasant and made my car buying ex Recommend this dealership to anyone who would like excellent service. Michael D, and Douglas C and John T were very pleasant and made my car buying experience a breeze. I will definitely be back. More

Excellent service Jean Louis was able to get the repairs done quickly and he kept me informed as to the status since I was waiting. Exceptional service! Jean Louis was able to get the repairs done quickly and he kept me informed as to the status since I was waiting. Exceptional service! More

Service department experience was excellent My service experience was excellent. I appreciate my car also being clean. My service technician gave me all the necessary information pertaining to My service experience was excellent. I appreciate my car also being clean. My service technician gave me all the necessary information pertaining to my service. More

Service Visit Service at the dealership went very well. Jean Louis in Service is excellent to work with. He is very friendly and knowledgeable. A loaner car was Service at the dealership went very well. Jean Louis in Service is excellent to work with. He is very friendly and knowledgeable. A loaner car was provided which is extremely convenient. Overall my experience was very satisfactory. If you're going in for service, I recommend speaking with Jean Louis. More

Amazing Service Had a computer glitch in my brand new TLX Told to come right in. They gave me a loaner and by 5 o'clock my car was ready. I have been with Acura Pe Had a computer glitch in my brand new TLX Told to come right in. They gave me a loaner and by 5 o'clock my car was ready. I have been with Acura Pembroke Pines since they opened and I wouldn't dream of going anywhere else. Jean Louis in Service always takes care of any problems with the utmost professionalism. Sean Bradford My salesman is top notch. I am a very satisfied customer More

replace battery Neville was my service writer. He is very professional and friendly. Took care of me promptly and they were very busy. Received excellent service a Neville was my service writer. He is very professional and friendly. Took care of me promptly and they were very busy. Received excellent service and my vehicle is back to normal. More

Excellent and Professional Service Marcos was extremely professional. Waited for my car and was completed in a timely manner as promised. The car was washed and the interior was vacuume Marcos was extremely professional. Waited for my car and was completed in a timely manner as promised. The car was washed and the interior was vacuumed. Extremely pleased. This is why we have leasing from Acura of Pembroke Pines for years. Customers come first with this dealer. More