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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,449 Reviews

5,449 Reviews of Acura Of Pembroke Pines - Service Center

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May 10, 2023

The best and quickest service ever. Marco is seriously the best and the most knowledgeable! More

by Sheena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Acura Of Pembroke Pines responded

Marco and the team love to know that we've made the experience great for you, Sheena! We hope you come to visit us again soon! Thank you! - Acura of Pembroke Pines

May 07, 2023

Lucas is a great service person, very professional and always giving you the right advise. More

by GMELEAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
May 10, 2023 -

Acura Of Pembroke Pines responded

We're happy Lucas made the experience great! Thank you for rating Acura of Pembroke Pines five stars!

May 07, 2023

They were great, fast and understanding. They didn’t over charge they also made me feel heard More

by allianafoster83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Acura Of Pembroke Pines responded

We're glad you found our service team to be helpful and reasonably priced, Alliana! We hope that you come to see us again for your next service appointment! Thank you! - Acura of Pembroke Pines

May 05, 2023

The service was quick and the advisor that helped me, Emilio explained all the services done to my vehicle with great detail ensuring I understood what was done to my vehicle More

by Alejandrog03330428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
May 05, 2023 -

Acura Of Pembroke Pines responded

We're happy to see your detailed feedback regarding your recent visit to Acura of Pembroke Pines! Emilio did an excellent job ensuring you understand all the services done and that they were done quickly. Thank you for choosing our dealership, and we hope to continue providing you with great service in the future.

May 05, 2023

Always a pleasure dealing with the service department. Friendly service professionals!! Only issue I had was the car wash . I keep my car polished and pretty clean . But I still take advantage of the More

by RAYFPL1172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
May 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for sharing your honest review. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

May 03, 2023

Very Professional, high quality and outstanding service ? ??? Very nice people, all the time helpful More

by mlfigueredo@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Mr. Marco Pinto
May 04, 2023 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback! We appreciate your business and look forward to your next visit here at Acura of Pembroke Pines!

May 03, 2023

Emilio keeps me at Acura Pembroke Pines due to his attention to detail and product knowledge. More

by Rob Lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
May 05, 2023 -

Acura Of Pembroke Pines responded

We're so glad Emilio continues to earn your support, Rob! Thank you for being an Acura of Pembroke Pines customer and we'll see you next time!

May 02, 2023

Good service courteous, polite, attentive accommodating. I am a customer they’re already for the 18 years More

by STLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Acura Of Pembroke Pines responded

We're glad to hear we've continued to provide accommodating and friendly service for your needs over the past 18 years! We appreciate having you as a customer and look forward to being there for you in the future! Thank you! - Acura of Pembroke Pines

May 02, 2023

I was very happy with the work done on my car. I was very happy with the manager that took care of me and advise me of what needed to be done so that my car would be running well. I like your plac More

by GUSTAVOBALANOS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Acura Of Pembroke Pines responded

We're glad to hear that you're pleased with the service provided by our team! Thanks for trusting Acura of Pembroke Pines with your vehicle and please don't hesitate to reach out if there's anything else we can do for you!

May 01, 2023

I came to the dealership to change my rotors on my break and how about my tires needed here and they did not even put air in my tire and they did not fix the cap on my car properly on my truck properly I sh More

by DJNARADODJNARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Acura Of Pembroke Pines responded

We're disappointed to hear about your recent experience, and we regret any trouble or inconvenience this has caused you. It's not typical of the service that we provide and we apologize for letting you down. If you could contact our Service Department at (877) 468-9930 directly to discuss this matter further, we would be happy to help right any wrongs. Thank you.

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