Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,449 Reviews

5,451 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
May 02, 2023

I was very happy with the work done on my car. I was very happy with the manager that took care of me and advise me of what needed to be done so that my car would be running well. I like your plac More

by GUSTAVOBALANOS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Acura Of Pembroke Pines responded

We're glad to hear that you're pleased with the service provided by our team! Thanks for trusting Acura of Pembroke Pines with your vehicle and please don't hesitate to reach out if there's anything else we can do for you!

May 01, 2023

I came to the dealership to change my rotors on my break and how about my tires needed here and they did not even put air in my tire and they did not fix the cap on my car properly on my truck properly I sh More

by DJNARADODJNARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Acura Of Pembroke Pines responded

We're disappointed to hear about your recent experience, and we regret any trouble or inconvenience this has caused you. It's not typical of the service that we provide and we apologize for letting you down. If you could contact our Service Department at (877) 468-9930 directly to discuss this matter further, we would be happy to help right any wrongs. Thank you.

May 01, 2023

As usual Acura of Pembroke Pines delivers great service quickly and efficiently. My service advisor Marco kept me informed all the way and delivered a nice clean Al at at the end More

by AS1692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Acura Of Pembroke Pines responded

Delivering top-notch service quickly and efficiently is always our priority at Acura of Pembroke Pines and we appreciate your support. Thank you for sharing your experience with Marco and the team!

April 30, 2023

Great service, Jean Louis is a good worker, great person, polite and professional, highly recommended More

by alancasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Acura Of Pembroke Pines responded

We appreciate your 5-star review and are pleased to hear that Jean provides you with excellent service! Take care and we'll see you next time here at Acura of Pembroke Pines!

April 30, 2023

Convenient and affordable Timely response and returned car clean, timely and no extra work than necessary More

by RAJ S
Recommend Dealer
Yes
Employees Worked With
Jean
May 02, 2023 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle! We hope to see you again next time!

April 30, 2023

Went as planned. My representative is the best part of the experience. Lucas. Thank you. More

by JCMG67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
May 01, 2023 -

Acura Of Pembroke Pines responded

Thank you for sharing your review! We look forward to seeing you next time at Acura of Pembroke Pines!

April 29, 2023

Great and fast service my service advisor Emilio Gonzalez always make sure my experience is a great one at acura More

by JANVIER305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzales
May 02, 2023 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your service needs! Emilio is certainly a wonderful asset to our team and we're delighted he took great care of you during your recent visit. Take care and we'll see you again next time!

April 29, 2023

Great services , love the professional staff and knowledgeable , definitely recommend this dealer to my friends More

by AIDALU28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas on services and Jorge on finance
May 02, 2023 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about our team here at Acura of Pembroke Pines. We're passionate about what we do and it's great to know that effort shows. Take care!

April 29, 2023

Acura of Pembroke Pines dealership provides great customer service. Employees are helpful, friendly, and courteous. More

by CARAMELNSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reyon Thompson
May 02, 2023 -

Acura Of Pembroke Pines responded

We appreciate your positive feedback! Our Acura of Pembroke Pines team is committed to providing excellent customer service to all our clients, and we're glad to see that we met your expectations. Take care and we'll see you next time!

April 28, 2023

Well they take for ever to respond back … when you ask something .. that’s not good !! I was trying to make a payment … called around. 10:30 am and nos is 2:00pm and no one responde back … it’s a nightmar More

by GABYROMANROJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not there
May 01, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review. We appreciate the feedback and will make sure it gets addressed with our team.

...
101
...