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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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November 18, 2022

Have my RDX since new(2015) and have brought it in to Acura of Pembroke Pines every 5000 miles for recommended service and have never had a bad experience. Service is professional, courteous, and reasona More

by jvnastasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Acura Of Pembroke Pines responded

We're happy that your Acura RDX has provided such great support to you over the years! Thank you for trusting us to provide five-star care to your vehicle! We look forward to seeing you again! - Acura of Pembroke Pines

November 17, 2022

Prompt service for second visit there. Clean environment and friendly personnel. Need check off list when car is brought in. More

by PEARLIECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind words. We hope to see you back here for a five-star experience next time, Pearlie! - Acura of Pembroke Pines

November 17, 2022

Excellent total service attitude, all questions answered right away , as always a pleasure to deal with an outstanding dealership! More

by ALFREDO.CAPOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're glad our team was able to answer all of your questions and we look forward to seeing you again next time here at Acura of Pembroke Pines!

November 17, 2022

Very convenient , location wise and staff are very helpful. They even clean the car after performing service More

by JECRUZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you! We're so glad you enjoy your visits to Acura of Pembroke Pines and look forward to seeing you again!

November 16, 2022

Jean Louis is top rated customer support best I’ve ever had, he make the experience exceptional and I am always satisfied knowing its all Jean who takes care of me. More

by YAQUEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We're so glad Jean continues to take such great care of you and we'll be sure to share these kind comments with him. Thanks again and we'll see you next time here at Acura of Pembroke Pines!

November 15, 2022

The staff is very respectful courteous efficient and very knowledgeable I love taking my car in for service 👍👍👍 More

by CHARMAINE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayon Thompson 5 stars all the way 👍👍👍
Nov 16, 2022 -

Acura Of Pembroke Pines responded

We're happy to hear that you love visiting us for your service needs, Charmaine! Thank you for being a loyal Acura of Pembroke Pines customer!

November 14, 2022

Great service . Great people . Fast and reliable service group. Always very attentive to details and customer service More

by luismejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Acura Of Pembroke Pines responded

Thank you, Luis! It's great having you in the Acura of Pembroke Pines family and we look forward to seeing you next time!

November 14, 2022

My service advisor Mike greeted me under 5 minutes of my arrival. He listened to my vehicle issue and assumed it must be simple and no diagnostic is needed unless they find a bigger problem. As he guessed i More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience, Bobby! We're happy to hear Mike took great care of you during your recent visit and we appreciate you recommending him to others. Take care and thanks again for your business, from all of us here at Acura of Pembroke Pines!

November 14, 2022

Great service. Kevin did a great job in helping me today. He Was very nice. More

by JEN marron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review, Jen! We're so glad Kevin had the opportunity to assist you during your visit and we'll be sure to share these kind comments with him. Take care and please don't hesitate to reach out if our Acura of Pembroke Pines team can be of service again in the future!

November 14, 2022

Best service I always experienced every time I go and comfortable waiting lounge and the staff are very polite. More

by Dj9pauleene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Acura Of Pembroke Pines responded

We appreciate your wonderful five-star review! Thank you for being an Acura of Pembroke Pines customer!

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