Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews

5,460 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
November 05, 2022

My cars windshield was broken there and nothing was done about it. I will never take my car there again. More

by RMINELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Acura Of Pembroke Pines responded

Hi, We regret to read this review and want to hear more about this situation so we can better address it. Please contact our Service Department at (877) 468-9930. We hope to provide you with a 5-star experience next time. Thank you.

November 05, 2022

The service rep Michael I think, was great. Staff friendly. Very satisfied, the place was clean and accommodating. More

by OKTAFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Acura Of Pembroke Pines responded

Your review has made our day and we appreciate you leaving us your five-star rating! Michael and the team look forward to seeing you at your next appointment! Thank you! - Acura of Pembroke Pines

November 04, 2022

My service representative(Michael Grasso) promptly met me as I arrived at the service center. He was very attentive in recording the information for my work order. As service was being performed on my veh More

by NEWCENTAUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We're happy to hear Michael provided you with excellent service and we hope to see you again in the future. Take care!

November 04, 2022

I have been coming to Acura of Pembroke Pines for over 5 years. I have a great experience every time!!! More

by ARMIN2263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Acura Of Pembroke Pines responded

Thank you for all of your support over the past five years! We appreciate your business and look forward to seeing you next time here at Acura of Pembroke Pines!

November 04, 2022

Great experience I was pleasantly surprised on how quick I was able to get in and out including a car wash More

by Leslie Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Acura Of Pembroke Pines responded

Thanks for the great review, Leslie! We appreciate you sharing your experience and hope to see you again next time here at Acura of Pembroke Pines!

November 04, 2022

Thank you very much, Lucas in service, for making my experience quick and easy to have my sun visor replaced. More

by CZAGACKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas in Service
Nov 07, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review - we'll make sure to share it with Lucas! Your business is much appreciated by all of us here at Acura of Pembroke Pines and we hope we can be of service again in the future. Take care!

November 04, 2022

Very professional service and hospitality. The staff at Acura of Pembroke Pines offer great service and reliability. More

by FHILL5347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Acura Of Pembroke Pines responded

We appreciate your wonderful review of our Acura of Pembroke Pines team! Thanks for your business and we'll see you next time!

November 04, 2022

My car was completely dead and the service department was very professional and knowledgeable. Great customer service! More

by eddy1487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Acura Of Pembroke Pines responded

We're so glad we had the opportunity to assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Acura of Pembroke Pines Team

November 02, 2022

Jean is very courteous and efficient. He had everything set up for a liner and the work was done quickly More

by BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Acura Of Pembroke Pines responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our Acura of Pembroke Pines family!

November 02, 2022

Excellent customer service. Thank you Jean Louis for going above and beyond to ensure I understood what was been done every step of the way. Thank you for your exceptional serv More

by Katz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Acura Of Pembroke Pines responded

Thank you for the excellent feedback! We're happy to hear Jean provided you with exceptional service and we'll be sure to share these kind comments with him. Take care and please don't hesitate to reach out if our Acura of Pembroke Pines team can be of service again in the future!

...
147
...