Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,456 Reviews

5,456 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
October 28, 2022

This was my first time getting my car serviced at Acura of Pembroke Pines. My car was serviced very quickly. I received an oil change and tire rotation in less than 1 hour. I'm very pleased with my service More

by STEPRAYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura Of Pembroke Pines responded

Thanks for giving our Acura of Pembroke Pines team the opportunity to serve you! We hope you'll be visiting us again in the future!

October 28, 2022

As always Jordan is professional, informative and friendly at every service visit. He is the best. More

by GMILANO08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Oct 28, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind comments! We're so glad Jordan continues to earn your support and we look forward to seeing you next time here at Acura of Pembroke Pines!

October 27, 2022

Quick service, and very customer friendly. Will definitely be returning for service in the future. More

by Gramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan
Oct 27, 2022 -

Acura Of Pembroke Pines responded

Thank you for giving us the opportunity to earn your business! We appreciate the kind feedback and look forward to seeing you next time here at Acura of Pembroke Pines!

October 27, 2022

I’ve always had a great experience at Acura of Pembroke Pines, this dealership never disappoints! More

by turkeyjoint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayon Thompson
Oct 27, 2022 -

Acura Of Pembroke Pines responded

We're honored to have you as an Acura of Pembroke Pines customer! Thanks for your loyal business - we look forward to seeing you next time!

October 27, 2022

I am very pleased with the service I received at this Acura dealer. My service experience was a good one. More

by Angelitamiranda110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 27, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We hope to see you again next time!

October 27, 2022

I was waiting for 2 hours to have my car serviced. When I went to asked my advisor, he said it was coming out of the wash. I decided to pay for my service and wait for it to come out. The young guy wh More

by SABRINA.MORFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Acura Of Pembroke Pines responded

Hello Sabrina, thank you for sharing your review. We will address your comments with our team to ensure this does not happen again.

October 26, 2022

Had the pleasure of dealing with Rayon in Service who was not only professional, but knowledgeable and friendly as well. More

by Keenadeangelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor, Rayon
Oct 27, 2022 -

Acura Of Pembroke Pines responded

Thank you for the excellent review! We're so glad you enjoyed working with Rayon during your recent visit here at Acura of Pembroke Pines and we look forward to seeing you again next time. Take care!

October 25, 2022

Every time I go, the staff is always professional and friendly. My wait time is always reasonable More

by RDELACRUZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars! We're so happy that we provided you with an efficient service visit! -Acura of Pembroke Pines

October 24, 2022

Fast and experienced job Comfortable premises Politeness and cordial treatment know how to deal with customers i More

by triptico8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back here at Acura of Pembroke Pines for all of your future automotive needs!

October 24, 2022

I received the evaluation paper after the service and it stated I needs fluids and then it saud that I declined the that work to be done nobody called me to ask me anything they didn't even call me the oi More

by JOEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember the service guys name but hes not listed here
Oct 25, 2022 -

Acura Of Pembroke Pines responded

Hi Joe, thank you for sharing your feedback. If you wish to discuss your visit further, please contact our Service Department at (877) 468-9930.

...
149
...