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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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July 25, 2022

My service advisor Kevin, he treated me with respect. He explained thoroughly what needed to be done to my car. He is an excellent person and a valuable asset to the company. More

by ETHLYNLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback - Kevin will be thrilled to hear it! Your business is much appreciated by our entire team here at Acura of Pembroke Pines and we hope to see you again next time. Take care!

July 25, 2022

As always Ron and Jordan took care of my issue in professional and effective way. They the reason I kept coming back to Acura of Pembroke Pines More

by Jcohen5115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Faber
Jul 27, 2022 -

Acura Of Pembroke Pines responded

Ron and Jordan are thrilled that your experiences here keep you coming back! Thank you for being a loyal Acura of Pembroke Pines customer!

July 24, 2022

The service rep was very professional. He explained every thing in detail as well as prices. I will definitely return for my future service needs. More

by TCITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Jul 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for your high rating! We look forward to seeing you next time at Acura of Pembroke Pines!

July 24, 2022

Tge service center is fast on dying my B 1 service. Prices a little higher than normal More

by RGLEZ733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review! We hope to see you again next time here at Acura of Pembroke Pines!

July 24, 2022

Jordan is amazing. He always very respectful and professional. He always put their customer first. Best customer service. I personally have a Honda Accord and still tak More

by lwsperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with the care of your vehicle! We're so glad Jordan continues to earn your support and we'll be sure to share these kind comments with him. Take care and we'll see you at your next visit!

July 23, 2022

Never have an appointment but I still get taken care of in a timely manner. More

by MISSLEXIS954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Jul 25, 2022 -

Acura Of Pembroke Pines responded

This is great news! Thank you for continuing to choose Acura of Pembroke Pines!

July 22, 2022

Excellent and prompt services due the nature of my car last minute emergency two days ago More

by sslimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Jul 22, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back. -Acura of Pembroke Pines

July 22, 2022

Since I got the car it been a complicated situation where I tried to reason with them with the problems that I have with the car but it hasnt been fixed as in jet hopefully it gets fixed soon. More

by VELASQUEZJ96
Recommend Dealer
No
Employees Worked With
Anthony Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for reaching out. We appreciate your patience throughout this experience and encourage you to contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail. Thanks again.

July 21, 2022

The employees were very friendly and professional. I didn’t have to wait long and they did a great job. More

by ANTHONYATHINKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Acura Of Pembroke Pines responded

It means so much to hear our team gave you such excellent care, Anthony! Thank you for choosing Acura of Pembroke Pines!

July 21, 2022

The service was great and Mike was awesome. Will recommend to family and friends thanks. More

by MELISIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to review your recent experience with the Acura of Pembroke Pines team! We're happy to hear Mike took great care of you during your visit and appreciate you recommending us to your friends & family. Please don't hesitate to reach out if we can be of service again in the future!

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