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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

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April 12, 2022

They did a great job and provided excellent service. The service was done in a reasonable amount of time. More

by BRANDON.MIRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for your kind words and five-star rating, Brandon! - Acura of Pembroke Pines

April 12, 2022

They were very helpful and got my vehicle serviced and washed while I waited. Nice job. More

by KLCROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting our service technicians at Acura of Pembroke Pines! We look forward to seeing you next time!

April 12, 2022

The service was excellent. Michael did a great job 👏 he was calm professional accurate and fast. He is not an over think, he grab the burdens from the customers and make them More

by MAMAILLE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for commending Michael at Acura of Pembroke Pines! We're so happy that he provided you with excellent and timely service! We appreciate your business and look forward to seeing you next time!

April 09, 2022

Service department has seriously declined since purchasing my first vehicle from them. Last service turned into a warranty repair, that took over two weeks. After receiving the vehicle, it leaked o More

by lopezjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Acura Of Pembroke Pines responded

We regret to hear that your opinion of us has changed, John. We'd like the opportunity to address these concerns and improve your experience in the future. Please reach out if you're interested in discussing this matter further. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

April 09, 2022

This was my first visit to this dealership to service my car. My car was signed in quickly and I met with my advisor right away. The waiting area was comfortable. My advisor kept me updated which was barely More

by JAICR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Acura Of Pembroke Pines responded

Thanks for giving us the opportunity to serve you! We appreciate your fantastic feedback and hope to see you again next time here at Acura of Pembroke Pines!

April 08, 2022

Michael, my service advisor was very professional and courteous and took the time to go over all the work completed on my car and the bill. More

by Jose Millares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Acura Of Pembroke Pines responded

Thanks for the wonderful feedback, Jose! We're happy to hear Michael was helpful to you during your visit and we hope to see you again next time here at Acura of Pembroke Pines!

April 08, 2022

Gracias por la rápida y profesional atención que he recibido en el Dpto de Servicios por parte de Marco Pinto. More

by IVISM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Acura Of Pembroke Pines responded

¡Gracias por la maravillosa reseña! ¡Esperamos verlo nuevamente la próxima vez aquí en Acura of Pembroke Pines!

April 08, 2022

My service writer was great. Knowledgeable and friendly. One of the best that I’ve ever dealt with. The waiting are was clean and very comfortable. More

by PETER106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We appreciate you coming to visit us here at Acura of Pembroke Pines and look forward to seeing you next time!

April 07, 2022

Very fast and courteous service. I continue to be impressed by the level of professionalism and customer service. More

by ECRUZ89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Acura Of Pembroke Pines responded

It's so great to hear this! Thank you for being an Acura of Pembroke Pines customer!

April 06, 2022

It would help if my car wouldn’t have been covered is white stuff when I picked it up More

by MRSBRUSSELL2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon
Apr 07, 2022 -

Acura Of Pembroke Pines responded

We're sorry to hear your satisfaction wasn't up to our usual standards. We'd like to help resolve these concerns and improve your experience. Don't hesitate to reach out if you are interested in discussing this and finding a solution to this situation. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

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