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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

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March 27, 2022

Ron the service associate was wonderful when tire pressure was incorrect. Ron took it upon himself to fix the problem. That’s customer service! More

by Buttonbeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Acura Of Pembroke Pines responded

Thank you for coming to Acura of Pembroke Pines! We appreciate the five-star rating for Ron and the team!

March 26, 2022

Great service and very professional. Every time I make an appointment I am always seen promptly. More

by dawkinstony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your service needs! We appreciate your positive feedback and look forward to your next visit!

March 26, 2022

Service was great! !! Professional staff, prompt service, easy to book and easy to reschedule if necessary. Thank you More

by NEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reynor
Mar 28, 2022 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars! See you next time at Acura of Pembroke Pines!

March 25, 2022

Rayon was professional and very helpful. I would highly recommend him to assist in servicing your vehicle. More

by KEANEMATTEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon
Mar 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review - Rayon will be happy to hear it! We appreciate your business and look forward to your next visit with us here at Acura of Pembroke Pines!

March 25, 2022

Excellent! Always a great experience when I have dealt with the Acura staff. Highly recommend More

by tcel85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We appreciate your loyal business and look forward to seeing you next time!

March 25, 2022

They changed our windshield wipers and put them on backwards. So we had to come back again today to get them fixed. I don't feel very comfortable with the oil change now if someone can do such shoddy More

by WOOTEN.KIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. We will make sure the situation gets addressed appropriately with our team. If you have any further questions or concerns, please contact our Service Department at (877) 468-9930. Thanks again.

March 25, 2022

Always on point with time and service! ! Always the right choice for my ride!!! A+ More

by DONDRE20000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your service needs! We appreciate your support and look forward to your next visit!

March 25, 2022

Service Rep Ron was excellent! Provided clear communication and empathized with his customer. He was very helpful. More

by MATTHEDRICK514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again next time!

March 25, 2022

Service reps are friendly but professional. They take the time to explain what’s needed on your visit and vehicle is returned in a timely fashion. More

by landuse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for your 5-star review! We look forward to seeing you next time at Acura of Pembroke Pines!

March 25, 2022

Very efficient and very communicative. Super great service and loved the environment. I would love more information. More

by PRETTY_CLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars! See you next time at Acura of Pembroke Pines!

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