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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews
Call Service Center (954) 985-2424

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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October 29, 2021

Excellent customer service, staff very helpful and accommodating. I heartily recommend Acura of Pembroke Pines. More

by avidonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
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Nov 01, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear it! Thank you for rating Acura of Pembroke Pines five stars!

October 29, 2021

Very nice customer service for my first time going there and all went well with my service More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richardson
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Oct 29, 2021 -

Acura Of Pembroke Pines responded

Welcome to the Acura of Pembroke Pines family, Cooper!

October 29, 2021

Salesmen are very professional and helpful and service team is great. The location and atmosphere of the dealership is the best‼️ More

by wprince7201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza
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Nov 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback - it is very much appreciated by all of us here at Acura of Pembroke Pines!

October 29, 2021

As usual, the customer service at this dealership was exceptional. The service agent went above and beyond to make sure all my needs were met and ensured all my questions were answered. More

by Kim W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
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Nov 01, 2021 -

Acura Of Pembroke Pines responded

We're so glad the service team provided such excellent care to your vehicle, Kim! Thank you for letting us know about your five-star experience! We'll see you next time at Acura of Pembroke Pines!

October 28, 2021

The service department always accommodates me. Jean is always willing to go out of his way to help. More

by MONIKAM7286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're glad that Jean and the team continue to exceed your expectations and we'll make sure to pass along your kind comments to them. Thanks for trusting Acura of Pembroke Pines with your vehicle's service needs - we look forward to seeing you at your next visit!

October 28, 2021

Friendly, meticulous, professional are just a few of the adjectives I can think of to describe the service staff at the dealership, especially Jean M Louis, my service advisor. My car is always ready and cl More

by Henri Leroy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Acura Of Pembroke Pines responded

Thanks for the fantastic feedback, Henri! We're glad that Jen and the team continue to earn your loyal business and we look forward to your next visit with us here at Acura of Pembroke Pines!

October 28, 2021

Ron was very helpful and polite walking me through the service. He even took time to walk me outside and show me the new 2021 s model! Nice! More

by acute_snugs0z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Oct 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to review your recent visit with Ron! We're glad to hear he took great care of you and we hope to see you again next time here at Acura of Pembroke Pines!

October 28, 2021

Jean is the best!! He is always very professional and efficient. I couldn’t be more satisfied!! More

by Sally Stark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Acura Of Pembroke Pines responded

Thank you, Sally! We're glad Jean gave you such excellent care! - Acura of Pembroke Pines

October 28, 2021

very nice, clean, orgqnized. Great customer service. They welcome you and make you felt welcome. More

by irasema1525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Acura Of Pembroke Pines responded

Thanks for leaving Acura of Pembroke Pines your five-star review! We are so glad you enjoyed your visit!

October 28, 2021

Got to the appointment and my service advisor had everything ready for me and I was pleased. More

by KMULL1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review! It means a lot to hear that you're satisfied and we hope you'll be visiting us again in the future! - The Acura of Pembroke Pines Team

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