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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,568 Reviews

5,568 Reviews of Acura Of Pembroke Pines - Service Center

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November 07, 2021

Service department is friendly, very competent and efficient. It is a pleasure coming to Acura of Pembroke Pines. I get an honest analysis of what if any service is needed on my car and then the ser More

by lance_lobar
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for coming to see our service team, Lance! We appreciate you taking the time to leave us a five-star review! We'll see you next time!

November 07, 2021

My service rep always provides 100%+ Customer Service! He is always accommodating and recognizes service repairs can be spaced out in accordance with the customer's budget! More

by CDAISE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Our service team is thrilled to hear you had such a great experience! Thank you for being part of the Acura of Pembroke Pines family!

November 07, 2021

Jean is awesome, great customer service, very helpful and knowledgeable. He keep my car up to date and always let’s me know of any services that is pending. More

by BZU2ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for your excellent feedback and rating! It's so great to hear Jean gave you a five-star experience at Acura of Pembroke Pines! We look forward to seeing you again!

November 07, 2021

I work with Jean in service and he was great, my qppt was later in the day and he was so courteous and kind to accommodate me for an earlier time with a smile. I appreciated that. More

by SAMMLAMAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

We're happy to hear Jean gave you such excellent care! We appreciate having you as an Acura of Pembroke Pines customer! Thank you!

November 06, 2021

Quick and professional service. Jean - awesome service advisor. Easy to set up appointment. A very clean waiting area and very clean bathroom. Overall good experience. More

by CCONWAY3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to rate Jean and the Acura of Pembroke Pines team five stars!

November 06, 2021

Thanks Mike for finding a spare tire kit for my car! Shaun is amazing! Thanks for ALL you did for us! More

by GENIE CRAFF
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback, Genie! We appreciate your support and hope to see you again next time here at Acura of Pembroke Pines!

November 06, 2021

The staff was Friendly. Went in for a recall issue, Everything was completed in a few hours. More

by XNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle! We appreciate your kind review and hope we can be of service to you again in the future!

November 06, 2021

Pretty thorough in services. I have had no problems since I've been going here. More

by JOHNNYVESUVIOUS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We appreciate your support and look forward to seeing you next time!

November 05, 2021

Professional attention from the moment you enter to when you leave, pleasant experience from staff More

by AARON.OJEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to leave us a review! We're glad you enjoyed your visit here at Acura of Pembroke Pines and we hope to see you again in the future!

November 05, 2021

Jean is excellent. Very polite, professional, easy to deal with, accurate with timing of service, and best of all is honest. More

by AJLANGER43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback - Jean will be so happy to hear it! We appreciate you trusting the Acura of Pembroke Pines team with your service needs and look forward to seeing you again next time!

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