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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,568 Reviews

5,568 Reviews of Acura Of Pembroke Pines - Service Center

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November 05, 2021

I had a good experience. I have no complaints about the service that I received. More

by Suahya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for the five-star review of Acura of Pembroke Pines! We appreciate your positive feedback, as well as your business, and hope we can be of service to you again in the future!

November 04, 2021

Car hit a curb so parts got messed up. Said it would take 2 weeks, took 3 months. More

by mads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Acura Of Pembroke Pines responded

Hello - thank you for the feedback, as well as your patience throughout this experience. We value your input and hope we can provide you with a five-star experience next time. If you have any questions, please contact the General Manager at lschlossberg@czag.net.

November 04, 2021

Mike did a good job. He made sure I was in and out in an hour. More

by SHANONR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback! We're glad Mike could make your visit an efficient one and we hope to see you again next time here at Acura of Pembroke Pines!

November 03, 2021

Jean-Louis was helpful and took care of me. Always nice and personable. The car ran good with no issue after servicing. I always check their work when I get home making sure all things are done correctly. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Acura Of Pembroke Pines responded

We're so happy Jean-Louis could earn five stars for assisting you during your visit, Fred! Thank you for being an Acura of Pembroke Pines customer!

November 03, 2021

Marco Pinto is the best service advisor. He is friendly and keeps me updated during service. Service is always timely and the car comes back clean as a whistle. Thank you! More

by CRISTINACRECIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Acura Of Pembroke Pines responded

We appreciate your wonderful feedback and can't wait to share it with Marco! Thanks for trusting Acura of Pembroke Pines with your vehicle. We'll see you at your next visit!

November 03, 2021

For me it's the best for this reason I'm going to pm there More

by ULISES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review of Acura of Pembroke Pines! We appreciate your business and look forward to seeing you again in the future!

November 03, 2021

Acura Pembroke Pines is always my favorite dealership. Great and fast service. The only thing I want to say is that is perfect if there are more selections of the coffee. =) More

by GIGIH020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Davidson
Nov 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback! We appreciate you being an Acura of Pembroke Pines customer and look forward to your next visit with us!

November 03, 2021

Warranty work. Provided loaner car for duration of repair, good daily follow up and updates. More

by Rikus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 03, 2021 -

Acura Of Pembroke Pines responded

We're glad the Acura of Pembroke Pines team could make your warranty service a five-star experience! Thank you for coming!

November 03, 2021

I love it you did excellent service. I am going to tell all my friends and relatives about your service. More

by PURNAPATNALA1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for the kind review! We appreciate you recommending us to your friends & family and look forward to serving you again in the future. Take care! - The Acura of Pembroke Pines Team

November 03, 2021

Jean Lewis is the best service technician. Very professional and prompt great service clean showroom. More

by ed536m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic review - Jean will be so happy to hear it! We appreciate your business and look forward to seeing you next time here at Acura of Pembroke Pines!

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