Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,456 Reviews

5,456 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
October 01, 2021

Recall service took about triple the time the postcard indicated. Waiting was worse than expected because despite a sign saying masks were required, almost no customers in service waiting area were wearin More

by LMH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Grasso
Oct 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. We appreciate your feedback and will address these concerns with the team. If you'd like to discuss this with us further, please don't hesitate to contact our Service Department - (877) 468-9930.

Oct 15, 2021 -

LMH responded

No need for response. You know what should be done if you care about public health and the safety of your customers. I hope you do.

October 01, 2021

My service visits are always good My Service Person Mr My service visits are always good My Service Person Mr Jean Louis is so attentive To my services needs, could not have a better person, the people More

by mlicenzi5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your rave review! We're so lucky to have you as a customer at Acura of Pembroke Pines!

October 01, 2021

Marco Pinto is a class act. Upfront honest and polite. so is the entire team More

by DANIELONETWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Your review means the world to us, Daniel! Marco and our team appreciate your 5-stars! -Acura of Pembroke Pines

October 01, 2021

Great service fast friendly allways very aware customers needs in treatment of maintenance needs of vehicle More

by VICKIJOHNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for your amazing review! We look forward to seeing you next time at Acura of Pembroke Pines!

October 01, 2021

Great Dealership. Seamless service. Professional and Friendly. David Campbell in Sales is the BEST! I love my Acura!!! More

by JEANNEF8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Campbell
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! Your business is greatly appreciated by the entire team here at Acura of Pembroke Pines and we look forward to your next visit!

October 01, 2021

Service is always great! This is the only place I bring my car to get checked and fixed. Jean is excellent! More

by ZUZKA148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle's service needs! We appreciate your support and look forward to your next visit!

October 01, 2021

Excellent and nice staff. This is a nice place to do services. Very friendly staff More

by WISHTRANsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

We appreciate your kind words about our team and look forward to seeing you again next time here at Acura of Pembroke Pines!

September 30, 2021

The dealership is clean. The environment is friendly and they have the absolute best customer service. More

by TI3345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for your great feedback and five-star rating! - Acura of Pembroke Pines

September 30, 2021

EVERY TIME I COME TO THIS ACURA THEY TREAT ME LIKE FAMILY THAT'S WHY I COME BACK More

by FORD.FFRANCINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars! We're honored to have you as a customer at Acura of Pembroke Pines!

September 30, 2021

Ronald is really good. Nice guy. I was in and out, ready to roll. It’s worth the drive! More

by juniore_rigaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Im
Oct 01, 2021 -

Acura Of Pembroke Pines responded

That's what we love to hear! We look forward to seeing you next time at Acura of Pembroke Pines!

...
276
...